We work hard to keep your lights on, but there’s still the possibility that storms or other problems could cause an outage.
The good news is, you have the option to receive outage updates how and when you want them – and it only takes a minute or two to set your preferences.
Go to our website, and you can tell us:
– How you want to receive outage alerts – by email, phone, text, or a combination.
– When you want to receive outage alerts – around the clock, or only during specific hours.
Based on your choices, you’ll receive updates on the cause of your power outage, the status of repairs, and the estimated restoration time when available.
We want this service to be as convenient as possible for your needs, so don’t hesitate to set your own preferences. It’s all part of our ongoing efforts to better serve you.