As part of our efforts to increase reliability and more quickly restore outages, we have fault indicators on many of our power lines.

If these devices sense problems on the line, their lights will start blinking. They provide information to us about the location of the problem and serve as a guide for repair crews.

Some customers mistake the flashing indicator for sparking wires or a wire fire and call their local 911 center.

We want you to call your local 911 center in a true emergency, but when it comes to a flashing fault indicator, that’s probably not necessary.