We continue to respond Thursday (2/25) to restore all customers to power following a heavy wind and rain storm – including a tornado – that moved through our service territory Wednesday night (2/24).

Extensive damage to wires, poles and other equipment caused by high winds knocked out power to customers throughout our 29-county service area, with the Pocono and Scranton/Wilkes-Barre areas especially hard hit. Crews worked through the night to restore service to 21,000 customers, and linemen, electricians, tree crews and support personnel have brought thousands more back to service during the day Thursday.

As of 4 p.m. Thursday, about 1,100 customers remained out of power, with outages scattered through all parts of our service area. We still expect many customers will be restored Thursday, but due to the extent of damage, restoration work for some customers could continue overnight.

“We will work as quickly and safely as possible to bring all customers back to service,” said PPL Electric Utilities’ Pete Waldrab, who is leading the storm response. “The worst of the weather has passed through, but we still face extensive equipment damage.”

Winds of up to 60 mph were reported Wednesday night in areas of central and eastern Pennsylvania, along with periods of torrential rain. The National Weather Service has confirmed that a tornado touched down in the Lancaster region during the storm.

Here are some safety tips to keep in mind in any storm:

  • Check our outage map at pplelectric.com/outage for updates.
  • If your outage is not listed there, call 1-800-DIAL-PPL (342-5775) to report it, or report it online at pplelectric.com/outage.
  • For safety, always stay away from downed wires. Always assume they are live. Keep kids and pets away, too.
  • If using generators, keep them well away from the house to prevent dangerous fumes from entering your home.