Get bill help with OnTrack
Winter, like summer, is a season of high energy demand and higher electric bills.
If you find yourself behind, or know someone in that situation, PPL’s OnTrack assistance program could be just the solution. OnTrack offers reduced monthly payments and an opportunity for debt forgiveness, so you can maintain uninterrupted electric service.
A network of community agencies helps us administer the program to those whose incomes make them eligible.
Peace of mind can be a phone call away. Applying is simple. Call us at 1-800-342-5775 (1-800-DIAL-PPL).
How do we apply for the On Track program?
Gary: We work with community agencies to offer OnTrack. More info on the program, including a list of participating agencies, is available at pplelectric.com/billhelp. Click the link for OnTrack.
how do I. apply. not sure what link to click for on track help. single mom of two on section 8 housing in need of much help with bills
Lisa: You can call us at 1-888-DIAL-PPL (342-5775) for more info, or visit: https://www.pplelectric.com/my-account/payments/need-help-paying-your-bill/ontrack-payment-plan.aspx
does ontrak account for your bills or just your income?
Lynn, the program eligibility is based on your income, however we also take your rent or mortgage into consideration. You may review the program and apply at https://www.pplelectric.com/ontrack. Thank you