We know curiosity about PPL Electric Utilities sometimes goes beyond the light switch, so we started the Ask Meg column in Connect, our monthly customer newsletter.

Who is Meg? No stock photos or digital tricks here, folks. Meg’s the real deal and she’s a real PPL employee. A resident of northeast Pennsylvania, she’s been with PPL for 20 years. A rabid Penn State fan with a love of the outdoors and a knack for mouth-watering turkey chili, she’s the face of this Q&A feature, though others sometimes lend a hand in digging up the answers to the questions.

We invite you to submit a question at connect@pplweb.com for possible future publication in Connect. If you’re curious about something, others probably are too.

So far, we’ve covered topics ranging from electrical generator safety to shopping for your electric generation supply to being safe with Mylar balloons. But, there are a lot of other areas for questions, so ask away.

For us, superior customer satisfaction comes from more than delivering safe, reliable electricity. It’s also about being involved in the community, be it through financial support or employee volunteers. And it’s also about little things — like Ask Meg.