Ask Meg: Lending a helping hand
This article featuring Meg, our energy expert, recently appeared in Connect, our m
onthly customer newsletter. We’re also posting it here so people are aware of it.
Q: My grandad was always there for me. Now that I’m a working adult, I’d love to help him out from time to time by putting money toward his electric bill. Is that possible?
A: Such thoughtfulness! The answer is yes. Just call us at 1-800-DIAL-PPL (342-5775) with the recipient’s name and address and we’ll help you make a one-time payment to their account. We don’t retain your banking information. Your grandad will see a credit on his bill, but the bill won’t list who that came from. It’ll be up to you to break the good news.
If you have a question you’d like to ask Meg, drop her a line at connect@pplweb.com. To set up a payment toward another account, call 1-800-DIAL-PPL. (We can’t set up these payments through the blog, so please don’t leave a payment request in the comments. Sorry about that.)
The wave of the future for electricity is use of wind and solar. Is PP&L striving to use these 2 sources?
I am on a monthly budget and have very bad windows and doors in my home, I did manage to get 2 dbl paned windows and my brother in law put them in for me, but now I need them all over the house as it gets very cold and my heat goes out the old windows. One is f
busted and I don’t have the money to replace it, even with plastice over them cold still comes in..Is there any help I can get to get my home checked for weather problems hot or cold, I do need some help and my floors are so cold, no insulation under the house at all. Please if there is help out there, give me some numbers to call or get in touch with me somehow, even by phone and tell me what to do
THANKS SO MUCH
Rochelle: Give us a call toll-free at 1-800-DIAL-PPL (342-5775)! Our customer service representatives can tell you about our assistance programs.