UPDATE: 8:30 a.m. Saturday, Nov 2

As of 8 a.m., about 2,500 of our customers were without power due to the damage caused by wind and rain Thursday evening into Friday. Since the start of the storm, we have restored power to about 50,000 customers.

We anticipate that all customers will have power restored by the end the day on Saturday (Nov. 2).

Most customers in the Lancaster area have had their power restored. We anticipate that remaining customers (13) without power will be restored before noon on Saturday (Nov. 2).

Following are estimated restoration times for other areas of our service territory. Many customers will have their power restored before the estimated restoration times.

  • Lehigh Valley and Bucks and Montgomery counties – noon Saturday, Nov. 2.
  • Scranton area and Poconos – 8 p.m. Saturday, Nov. 2.
  • Harrisburg area – 11 p.m. Saturday, Nov. 2.
  • Hazleton/Wilkes-Barre areas, Schuylkill County – 11 p.m. Saturday, Nov. 2.
  • Susquehanna Valley (Bloomsburg, Danville, Williamsport, Shamokin, Sunbury areas) – 11 p.m. Saturday, Nov. 2.

UPDATE: 4:30 p.m. Friday, Nov. 1

About 12,500 customers in our service territory were without power due to the damage caused by wind and rain Thursday evening into Friday.

Most customers in the Lancaster area have had their power restored. We anticipate that some customers in that area may not have their power restored until noon on Saturday due to the extent of the damage our crews have experienced.

Following are estimated restoration times for other areas of our service territory. In each area, many customers will have their power restored before the estimated restoration times.

  • Lehigh Valley and Bucks and Montgomery counties – noon Saturday, Nov. 2.
  • Scranton area and Poconos – 8 p.m. Saturday, Nov. 2.
  • Harrisburg area – 11 p.m. Saturday, Nov. 2.
  • Hazleton/Wilkes-Barre areas, Schuylkill County – 11 p.m. Saturday, Nov. 2.
  • Susquehanna Valley (Bloomsburg, Danville, Williamsport, Shamokin, Sunbury areas) – 4 p.m. Sunday, Nov. 3.

Crews will continue working around the clock as safely and quickly as possible to restore power to every customer.

UPDATE: 12 p.m. Friday, Nov. 1

As of 11 a.m., there were about 26,000 customers in our service territory without power. Since the start of the storm, we have restored power to about 22,000 customers.

Our crews are responding to more than 900 damage locations across our service territory and are working around the clock as safely and quickly as possible to restore power.

We expect to have all customers in the areas around Lancaster restored by 11 p.m. today (Nov. 1).

We are actively assessing damage across our system and will provide estimated restoration times for all other parts of our service territory later today.

UPDATE: 7:30 a.m. Friday, Nov. 1

The combination of rain and damaging winds brought down trees, branches and power lines Thursday night into Friday, causing widespread outages across our service territory.

As of 7:30 a.m., there were about 27, 000 customers without power.

Our crews are prepared to work around the clock and will work as safely and quickly as possible to restore power to every customer.

We have brought in crews from other states, including Maryland, Washington D.C. and Kentucky, to help with our restoration response. We are expecting this to be a multi-day restoration effort.

For updated information about outages, visit pplelectric.com/outage.

We’re preparing for wind and rain today and tomorrow that has the potential to cause tree-related outages across the utility’s service area.

“We have been tracking the approaching storm and continue to fine-tune our preparations,” said Sal Salet, director of operations for PPL Electric Utilities. “We will have our crews prepared to respond around the clock to whatever outages occur. We remind our customers to stay safe and be prepared for the possibility of losing power.”

PPL Electric Utilities’ comprehensive line clearing program, coupled with extensive smart grid automation and investments in more storm-resistant poles and wires, have combined to significantly reduce both the number and length of storm-related outages.

Safety first

Nothing is more important than safety. As this storm bears down on our region, we want you to be prepared.

  • Make sure your phones and other mobile devices are charged.
  • Prepare and maintain an emergency kit with food, water, medication and any pet supplies you may need.

In case of an outage:

  • Outages can be reported online at pplelectric.com, by texting “Outage” to TXTPPL (898775) or by phone at 1-800-342-5775.
  • Outage information also can be obtained by visiting our outage map at pplelectric.com/outage.
  • Exact estimated restoration times may not be available for some power outages until crews have had a chance to assess the damage. As soon as estimates are available, they will be posted on the map and included in outage alerts.
  • Avoid using candles for lighting because they can start fires. Use flashlights instead.
  • Avoid opening your refrigerator and freezer as much as possible.
  • Unplug sensitive home electronics. Turn off ovens and space heaters that may have been on when the outage occurred.
  • Stay away from any downed wires and assume all downed wires are energized.
  • If you use a portable generator, never operate it in your home, garage or any enclosed area where deadly carbon monoxide fumes can accumulate.
  • If you rely on medical equipment or have special personal needs, plan what you would do in the event of an extended power outage at your home.

More detailed information on staying safe in storms can be found on PPL’s website at pplelectric.com/safety.