Update: 12 p.m. 9/3/21

  • We’re working as quickly and safely as possible to restore power to every customer impacted by Ida. We expect that most customers who experienced outages because of this storm will have their power restored by this afternoon (9/3), if not sooner.
  • Since the beginning of the storm, our crews have restored power to more than 110,000 customers.

Update: 9 a.m. 9/3/21

Our crews worked all night restoring power to customers impacted by Ida. If you’re still without power, know that we won’t rest until your lights are back on.

Update: 8 p.m. 9/2/21

  • Tropical Storm Ida has swept through our area. Heavy rains, gusty winds and flooding led to outages throughout the service territory. 
  • At this time, about 9,500 of our 1.4 million customers are without power.
  • Since the beginning of the storm, our crews have restored power to almost 102,000 customers.
  • We’re working as quickly and safely as possible to restore power to every customer impacted by IdaWe expect that customers who experienced outages because of this storm will have their power restored by Friday (9/3) afternoon, but most customers will have their power restored well before then.
  • We have brought in additional crews from out of state — including crews from Canada — to help with restoration efforts in the most impacted areas of our territory.  
  • You can also check the status of an outage here

Update: 12 p.m. 9/2/21

  • Tropical Storm Ida has swept through our area. Heavy rains, gusty winds and flooding led to outages throughout the service territory. 
  • We’re working as quickly and safely as possible to restore power to every customer impacted by IdaWe expect that customers who experienced outages because of this storm will have their power restored by Friday (9/3) afternoon, but most customers will have their power restored well before then.
  • We have brought in additional crews from out of state — including crews from Canada — to help with restoration efforts in the most impacted areas of our territory.  
  • You can also check the status of an outage here.

Update: 10 a.m. 9/2/21

  • We’re working as quickly and safely as possible to restore power to every customer impacted by Ida. If you’re without power for 24 hours or more, you can purchase up to 3 10-lb bags of ice and 3 gallons of water each day. Send us receipts, and we’ll credit your PPL account for the amount. Learn more.

Update: 7 a.m. 9/2/21

  • The remnants of Tropical Storm Ida have swept through our territory. We are actively working to restore customers who have lost power. We’ll work as quickly and safely as possible to restore each and every customer.
  • The best way to stay up to date on your outage is by signing up for PPL Alerts at pplelectric.com/alerts. You can also check the status of an outage online at pplelectric.com/outage.  

Update: 4:30 p.m. 9/1/21

  • Storm activity is expected to start Wednesday morning and last until Thursday morning with the heaviest periods of rain taking place between 3 p.m. and ending around 12 a.m.  
  • Winds associated with this system are expected to remain in the 15 to 25 mile per hour range, with periods of 20 to 40 mile per hour peak gusts occurring across our territory. 
  • We’re continuing to monitor the forecast and will be ready to respond to any outages that may occur. We’ll work as quickly and safely as possible to restore any customers that may lose power.
  • In the event of flooding, we’re prepared to remove electric meters from homes to avoid damage from floodwaters and will leave door hangers with instructions where meters are removed.
  • We will work as quickly and as safely as possible to inspect meter bases and restore service when it’s safe to do so.
  • Comprehensive line clearing, combined with extensive smart grid automation and investments in more storm-resistant poles and wires, help us reduce storm-related outages. 
  • If you lose power, please report your outage online at pplelectric.com or text “Outage” to TXTPPL (898775).  
  • The best way to stay up to date on your outage is by signing up for PPL Alerts at pplelectric.com/alerts. You can also check the status of an outage online at pplelectric.com/outage.  
  • For information on storm safety, outage restoration priorities and more, visit pplelectric.com/outage. 

Original Post – 10 a.m. 9/1/21

The remnants of Tropical Storm Ida are passing through Pennsylvania over the next few days, bringing heavy rain and the potential for flooding. We’re always prepared to respond to storm damage and any outages that may occur. If you lose power, know that we’ll work 24/7, as safely and quickly as possible, to get your lights back on.  

We encourage you to prepare too, so you can keep your family safe no matter what Ida brings your way. 

Here’s what you can do: 

Prepare an emergency kit: Pack the essentials and make sure everyone in your family knows where to find the kit. 

Power up: Charge your phones and electronic devices in advance of a potential outage. 

Prepare for power outages: If you rely on refrigerated medicine or medical equipment, make sure you have a back-up plan in case you lose power. 

Operate generators safely: If you do lose power and use a generator, make sure it’s operating safely in an outdoor area. 

Stay informed: Follow local news and social media sites to stay up-to-date. Adjust your alert preferences at pplelectric.com/alerts so you receive status updates via phone call, text, or email if you experience an outage. 

Learn more: For more help establishing an emergency plan, packing a kit, or staying safe during a disaster, check out ready.gov