As colder temperatures set in, we welcome winter hats and gloves, the first snowfall, and the start of 2022. However, for some of our friends and family members, the winter season brings concerns for increased energy use and, in turn, higher heating bills.

That’s why we’re spreading the word about our programs and payment agreements. Each year, thousands of our customers receive help with their bills through these programs. Sign in to apply at

Programs for income-eligible customers

Emergency Rental Assistance Program (ERAP): If you rent your home and your income was impacted by the pandemic, you may qualify for free grants to help with your rent and utility bills. Many of our customers have already taken advantage of this federal program. In fact, PPL Electric customers have claimed more than $4.6 million in ERAP funds so far, and there are still millions of dollars remaining in the program.

OnTrackGet a lower fixed monthly payment. If you have a past-due balance, you will also receive debt forgiveness.

LIHEAPApply for free federal grants to help with your home heating bills and emergencies.

WRAPSee if you qualify for free energy efficiency products to help reduce your electricity use.

Operation HELPApply for a cash grant to help with home heating bills.


Programs for all customers

Budget billingWe’ll average your electric use over the entire year so your bill amount will be more predictable.

Payment agreementsWe can set you up with an agreement to pay down your bill over time. Sign in to your online profile and see what options are available for you.


We want you to get the help you need to keep your home warm this winter. Learn more about all of our programs and apply at