We know you depend on us to power your life each day, and that’s a job we take seriously. It’s why we continuously work to make our grid stronger, smarter and more resilient to better withstand severe weather, prevent outages and accommodate increasing demands on our system.

From 2025 through 2028, we are investing $6 billion in improvements across our 29-county service territory to help reduce both the number and length of outages while also supporting economic growth and development. The investments we are making include:

• Accelerating tree and limb trimming: expanding our tree trimming and vegetation maintenance efforts to reduce tree-related outages – the leading cause of outages.
• Strengthening our system: replacing aging infrastructure, adding stronger poles, pole-top equipment and wires and installing additional animal, avian and lightning guards throughout our service area.
• Expanding grid automation: installing additional smart grid devices, called reclosers, and sensors across the system to optimize the ability to remotely and automatically reroute power, decreasing the number of customers affected by an outage and the outage duration.
• Proactive inspection and maintenance: using a combination of visual, aerial, infrared and thermographic inspection techniques to determine the performance and health of the system and proactively replace aging or damaged equipment before an outage occurs.

At a time when our system is more challenged than ever by frequent severe storms, these multi-year investments will result in reliability improvements over time and enable us to deliver the power that our customers depend on.

Our commitment to you: we will continue to make upgrades to vulnerable areas of our system, inspect the grid, take corrective maintenance actions and expand system automation.
To learn more about our reliability improvements, visit pplelectric.com/Reliability.