When winter storms hit, power outages can follow. While PPL Electric works to maintain a resilient grid, preparation is essential. Learn how to create an emergency plan, assemble a storm kit, and stay safe during outages—plus discover easy ways to keep your home warm and energy-efficient this season.
We work each day to provide our customers with the safest, most reliable power possible with investments meant to create a stronger, smarter and more resilient electric grid. We also clear vegetation near our power lines, replace and upgrade aging equipment and...
This Fall, persistent dry conditions and minimal rainfall have led to drought conditions throughout much of our 29-county service territory. When there are drought conditions, the risk of brush fires and wildfires increases. As first responders continue to battle a...
Customer Service Week is a time to recognize the heart of our customer experience— our Customer Service Representatives (CSRs) and Associates (CSAs). So far this year, we have received over 7.4 million customer interactions across various channels. Of these...
For over 100 years, we’ve served communities throughout central and eastern Pennsylvania, not just because it’s our job, but because this is our home. It’s where our children go to school. We’re all neighbors. Over 460 PPL employees recently took part in the United Way’s annual Day of Caring. Our employees painted, planted, packed, shopped and beautified 20 different organizations across our service area. We look forward to keeping this momentum going, and we can’t wait to go even bigger in 2025.
At PPL Electric Utilities, staying informed during an outage is simple. Whether you’re reporting an outage by text, checking real-time updates, or following us on social media, we’ve got you covered. Make sure to keep your phone charged, use a battery-powered radio for updates, and jot down important contact numbers to stay prepared and connected when the lights go out.
September is Emergency Preparedness Month, and there’s no better time to make sure you and your family are ready for the unexpected. When disaster strikes, having a well-stocked emergency kit can make all the difference. Kit Essentials 1. Flashlights and Batteries...
Is your family prepared for an emergency like a natural disaster or prolonged power outage? Many families aren’t, but having a plan in place can make all the difference when the unexpected happens. From building an emergency kit to knowing where to go and who to contact, a little preparation goes a long way. In this post, we’ll share expert advice from FEMA, the Red Cross, and more to help you create a personalized emergency plan that meets your family’s needs. Take the first step toward safety today!
Everyone is gaming. From racing to role playing, the whole family is powering up. Playing on a...
As we enter September, a month dedicated to preparedness, it’s a good time to review how we can best protect ourselves, our loved ones and our community from unexpected emergencies. National Preparedness Month is a reminder that disasters can strike at any time, and...
Being part of the communities we serve goes well beyond delivering safe, reliable electricity. Through PPL Foundation’s Empowering Communities grants, we support local programs focused on environmental stewardship and education, economic development and/or workforce...
Nothing is more gratifying to Bill Farber than knowing his hard work at PPL Electric Utilities has helped tens of thousands of Pennsylvanians live and work more safely. It may even have saved some lives. Farber, an electrical engineer in his 16th year at PPL Electric,...
(Updated at 8:30 p.m. on Saturday, August 10) PPL Electric Utilities lineworkers and support staff continue working around the clock to restore power for customers who experienced outages due to the remnants of Tropical Storm Debby that swept through the area on...
