We’re committed to managing prices and securing the lowest cost of energy for our customers. That’s why our Price to Compare or PPL Electric default rate, changes twice per year on June 1 and December 1.
We deliver your electricity, but we don’t own the power plants where it is generated. So if you don’t shop, we pass along the supply cost without markup, at the Price to Compare. This June, it decreased to 10.040¢ per kWh for residential customers and 9.237¢ per kWh for businesses.
However, taking control of your electricity supply rate doesn’t have to be intimidating. You can shop around for an alternative supplier that offers the service, energy source and price that’s right for you. When you sign up with a new supplier, they’ll notify us to make the switch.
We encourage you to check the price you’re paying for electricity supply, compare offers from suppliers and use the Price to Compare as a reference point to see if you’re getting the best deal. You can compare supplier offers at papowerswitch.com.
Check out this video to learn more about smart shopping:
We also offer a variety of ways to manage your bill, track your electricity use and save money.
Why do we as customers have to jump through hoops just to pay our bill. I have to prove who I am 3 times. What other companies do this? Your IT guys must be proud of the website they created.BUT, it is a pain to go through it. Just tell them to make it easier to sign in AND PAY OUR BILL. Nobody IS TRYING TO STEAL MONEY FROM PPL.
Twice in last several weeks spent over 1/2 hour waiting to talk to a human during good weather. Currently waiting for a call back for several hours. Seems like PUC should look into situation.
Good Afternoon Paul, We would like to look into this for you. If possible, please PM or DM us with your account address & phone number at pplelectric.com. Thanks!