Our number one goal is to deliver safe and reliable service, but when big storms strike and damage equipment, power outages may occur. It’s never easy to be without power, but you can be rest assured we’re working to get all customers back in service as safely and quickly as possible.
Stay updated on your outage. Adjust your alert preferences. Whenever outages occur, we’ll do our best to keep you informed. Stay safe!
When severe storms moved through our service territory over the Fourth of July holiday weekend, they left behind widespread damage and more than 260,000 customer outages. What followed was one of the largest restoration efforts in PPL Electric's history. As we...
Power outage? Text "outage" to TXTPPL (898775) or report it here. Storm Restoration Update: Wednesday, July 8 at 8 a.m. Our crews continue to make strong progress restoring service following multiple rounds of severe weather over the holiday weekend. We thank...
Ice and water reimbursement Customers who have been without power as a result of the storms can now purchase ice and water from any local vendor and send us the receipts. If you send us your receipts, we’ll credit your account. Each customer can purchase a maximum of...
Sunday, Dec. 21 at 10 a.m. Restoration efforts continue following the strong winds that swept across our territory this weeekend. As of 10 a.m. Sunday, 105,000 customers have had service restored since the beginning of the storm, and crews have made repairs at over...
Strong winds caused extensive damage across our system, resulting in more than 88,000 outages. Our crews continue to work as safely and efficiently as possible and have restored power to more than 74,400 customers as of about 2 p.m. today. We know how difficult it is...
This September, take time to prepare for the unexpected. From creating an emergency plan to staying connected with alerts, here are steps you can take to keep your family safe before, during, and after a storm.
When power outages strike, staying informed is crucial for safety. Discover 7 reliable ways to stay connected during emergencies, from real-time alerts to emergency radio options.
A round of severe weather is expected to move across our territory this afternoon into the evening hours. The storm is expected to produce wind gusts of 50-plus mph in addition to lightning and rain. We have been monitoring this storm closely over the past few days...
Be prepared for any emergency with a well-stocked kit. From flashlights and non-perishable food to first-aid supplies and important documents, learn exactly what you need to keep your family safe when disaster strikes.
If there’s one thing Meghan Fonda has learned as part of her job at PPL Electric Utilities, it’s to be prepared for the unexpected every day. It’s practically part of her job description. As an emergency planning supervisor for the Emergency Preparedness department,...