Storms and Outages

Summer storms are on the horizon

Summer storms are on the horizon

Summer is on the horizon, which often means severe weather, including thunder and lightning. But even with the best preparation, storms or lightning strikes may cause outages. We're prepared to respond to any storms that hit our area this summer and always. And if...

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Winter storm: Updates on our response

Winter storm: Updates on our response

We’ll continue to post updates on this page to keep you informed on our restoration efforts. You can also adjust your outage alert preferences at pplelectric.com/alerts. If you experience an outage, report it at pplelectric.com/outage or text “Outage” to TXTPPL. 

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Wind storm: Latest updates on our response

Wind storm: Latest updates on our response

Power outage? Text "outage" to "TXTPPL" (898775) or report it here. January 16 at 12 p.m. Our crews are working through final restoration efforts and will have customers restored by 5 p.m. today. Since Friday, we've restored power to more than 128,200 customers. We...

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Winter storm: Latest updates on our response

Winter storm: Latest updates on our response

Power outage? Text "outage" to "TXTPPL" (898775) or report it here. Update: 1.10.24, 4:30 p.m. As of 3:30 Wednesday afternoon, about 8,750 of our 1.5 million customers were without power. Since Tuesday afternoon, 65,000 customers have been restored from the original...

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Are you prepared for storm season?

Are you prepared for storm season?

As summer approaches, so does the start of the summer storm season. We want you to know we’re prepared to continue delivering safe and reliable service in all kinds of weather. One way we keep the lights on during storms is through the investments we’ve made in our...

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Responding to Winter Storm Elliott

Responding to Winter Storm Elliott

Power outage? Text “outage” to “TXTPPL” or report it here. Update: 12.24.22, 6 p.m. Winter Storm Elliott, which began Thursday afternoon, has caused power outages across our territory. As of approximately 6 p.m., less than 2,000 of our 1.4 million customers were...

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Reimbursement for ice and water

Reimbursement for ice and water

Customers who have been without power for 24 hours or more as a result of storms can now purchase ice and water from any local vendor and send us the receipts. If you send us your receipts, we’ll credit your account. Each customer can purchase a maximum of three...

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