Storms and Outages

Crews working to restore outages caused by storms

Crews working to restore outages caused by storms

We will continue to work as safely and quickly as possible around the clock until all customers are restored. We have hundreds of personnel responding to the storm, providing both field-based and back-office emergency response operations across our service territory. This includes lineworkers, foresters, damage assessors and call center staff. In preparation for the storm, we brought in more than 600 workers from outside our company to assist in restoration efforts.

Safety continues to be our priority. Remember, should you encounter a downed wire at any time, assume it’s energized and stay away. Report downed wires to PPL Electric or local emergency response agencies.

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Expired: Crews working to restore outages caused by storms

Expired: Crews working to restore outages caused by storms

As of 9:00 a.m. Sunday (6/23), approximately 6,400 of our 1.5 million customers were without power. Since the storms began Saturday (6/22), we have restored power to more than 33,000 customers. Current predictions for pop-up storms Sunday may result in additional outages. Remember, if you encounter a downed wire at any time, assume it’s energized, stay away and report it immediately.   

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Summer storms are on the horizon

Summer storms are on the horizon

Summer is on the horizon, which often means severe weather, including thunder and lightning. But even with the best preparation, storms or lightning strikes may cause outages. We're prepared to respond to any storms that hit our area this summer and always. And if...

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Winter storm: Updates on our response

Winter storm: Updates on our response

We’ll continue to post updates on this page to keep you informed on our restoration efforts. You can also adjust your outage alert preferences at pplelectric.com/alerts. If you experience an outage, report it at pplelectric.com/outage or text “Outage” to TXTPPL. 

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Wind storm: Latest updates on our response

Wind storm: Latest updates on our response

Power outage? Text "outage" to "TXTPPL" (898775) or report it here. January 16 at 12 p.m. Our crews are working through final restoration efforts and will have customers restored by 5 p.m. today. Since Friday, we've restored power to more than 128,200 customers. We...

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Winter storm: Latest updates on our response

Winter storm: Latest updates on our response

Power outage? Text "outage" to "TXTPPL" (898775) or report it here. Update: 1.10.24, 4:30 p.m. As of 3:30 Wednesday afternoon, about 8,750 of our 1.5 million customers were without power. Since Tuesday afternoon, 65,000 customers have been restored from the original...

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Are you prepared for storm season?

Are you prepared for storm season?

As summer approaches, so does the start of the summer storm season. We want you to know we’re prepared to continue delivering safe and reliable service in all kinds of weather. One way we keep the lights on during storms is through the investments we’ve made in our...

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Responding to Winter Storm Elliott

Responding to Winter Storm Elliott

Power outage? Text “outage” to “TXTPPL” or report it here. Update: 12.24.22, 6 p.m. Winter Storm Elliott, which began Thursday afternoon, has caused power outages across our territory. As of approximately 6 p.m., less than 2,000 of our 1.4 million customers were...

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