Bill Help

Bill help within a few clicks

Bill help within a few clicks

With an updated design and intuitive navigation, our website makes it easier than ever to handle everyday transactions: Make a payment Start, stop, or transfer your electric service Report an outage Manage your energy use Apply for programs and payment agreements If...

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LIHEAP grants up to $2,700

LIHEAP grants up to $2,700

If you’re falling behind on your electric bill, you may qualify for up to $2,700 in free money from the federal Low-Income Home Energy Assistance Program, LIHEAP. But you have to act fast. LIHEAP applications must be submitted by June 17.  LIHEAP is available to both...

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Falling behind on your bill? We can help.

Falling behind on your bill? We can help.

With higher-than-normal winter heating bills, along with the rising cost of almost everything else on the market, you may be falling behind on your electric bill. We understand and want to help.

If you’re struggling to pay or even facing a shut-off, we have programs and payment agreements to help you catch up.

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Need help paying your bill? We have programs to help

Need help paying your bill? We have programs to help

As colder temps set in, we welcome winter hats and gloves, the first snowfall, and the holiday season with loved ones. However, for some of our friends and family members, the winter season brings concerns for increased energy use and, in turn, higher heating bills.

Help us spread the word about available programs and payment agreements. Each year, thousands of our customers receive help with their bills through these programs.

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Budget Billing 101

Budget Billing 101

If you don’t want to get surprised by a larger-than-normal electricity bill, consider smoothing out your payments to make them more predictable with budget billing.

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Energy costs are rising. Shop smart and save.

Energy costs are rising. Shop smart and save.

The prices of many energy supply sources are on the rise due to external market conditions, including overall inflation. Just like you’d shop around for the best price on everyday goods, it’s important to know that you can do the same with your electricity supply.  And now is a good time to shop for an electricity supplier as you may be able to avoid or minimize these cost increases.  

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Are you staying on top of your electricity supply rate?

Are you staying on top of your electricity supply rate?

Here in Pennsylvania, you can shop for your electricity supply. Just like you would shop for a car, you compare different offers and choose what is right for you at the lowest cost. Then, PPL Electric Utilities delivers the electricity to you. We support shopping for...

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Shopping vs staying

Shopping vs staying

As part of our ongoing You Ask, We Answer campaign, we’re answering questions we frequently receive from customers.

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Smart shopping

Smart shopping

As part of our ongoing You Ask, We Answer campaign, we’re answering questions we frequently receive from customers. Here's a guide on how to shop for energy supply. I’ve heard that shopping for energy can save me money but I don’t know where to start. How do I shop?...

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