Reliability

Investing in a stronger, more reliable future for you

Jul 13, 2026 | Reliability

Last month, the Pennsylvania Public Utility Commission approved a settlement resolving our distribution rate review. Here’s what that means for you and what we’re doing to invest in the system, improve reliability and enhance customer support. ...

The outage you never experienced

May 5, 2026 | Reliability

A strong storm rolls through your neighborhood. The wind picks up, rain pours down and a tree branch comes crashing into a power line. In the past, that might have meant hours without electricity. But today, many customers might not notice anything at all because of...

Transforming reliability in a BIG way

Mar 26, 2026 | Reliability

On Friday, March 20, residents and commuters in downtown Dickson City witnessed an impressive sight: a 220-ton transformer making its way through Main Street on its journey to our Lackawanna substation. This delivery was the first of seven scheduled transformer...

Smart planting today helps prevent outages tomorrow

Mar 18, 2026 | Reliability

As the weather warms up and many of us start dreaming about new flowers, trees and shrubs, it’s a great time to think about how your landscaping choices can support both a beautiful yard and reliable electric service. Trees and shrubs do so much good for our...

Reliability starts before the storm

Feb 11, 2026 | Reliability

Winter storms can bring heavy snow, ice and strong winds. Conditions that put stress on power lines and equipment. That’s why we don’t wait for trouble to strike. Our teams work throughout the year to inspect, maintain and upgrade the grid. From replacing aging...

Investing in reliability: how we’re keeping the lights on for you

Aug 26, 2025 | Reliability

So far this year, our customers have experienced 510,000 fewer interruptions compared to the same period in 2024. That’s not just a number, it’s hundreds of thousands of evenings uninterrupted, workdays powered through and family moments kept bright. These improvements aren’t by chance — they’re the direct result of our investments in reliability and resilience, including comprehensive tree trimming programs and nearly $7 billion in grid upgrades.

Why transmission matters: powering a stronger, smarter energy future

Aug 11, 2025 | Energy Future, Reliability

When you flip a light switch or charge your phone, you probably don’t think about how electricity gets to your home or business. But behind the scenes, a powerful and reliable transmission system is working 24/7 to deliver the energy you need safely, efficiently and...

PPL Electric’s Smart Grid helps customers avoid more than 3 million outages

Aug 10, 2025 | Reliability

Imagine this: a storm rolls in, a tree branch nearby snaps, and it takes down a power line. But instead of your lights going out for the night, everything is back on in minutes. Your dinner keeps cooking, your favorite music keeps playing, your kids stay connected to...

Adding to your landscape? Plant the right tree in the right place

Mar 30, 2025 | Reliability, Safety and Security

Planting trees is great for your property and the planet—but choosing the right tree and the right location is crucial. Find out how to plant trees safely and responsibly to prevent power outages and protect your community.

Lineworker supervisor powering possibilities for women

Mar 29, 2025 | Reliability

As Women’s History Month wraps up, meet Katy Snyder, one of our field supervisors helping to power communities from our Pocono Service Center. From lineworker to leader, Katy is making a difference at PPL Electric Utilities.