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Reliability

Powering a brighter tomorrow.
At PPL, we’re dedicated to keeping you safe and keeping the lights on—day and night—in any weather, however we can. How do we do that? We provide reliable service through cutting-edge smart grid technology; new power lines and substations; stronger, more storm-resistant poles; innovative data analytics; and keeping trees clear of power lines with proactive vegetation management.
Transmission: Investing for Tomorrow

Transmission: Investing for Tomorrow

The world is changing fast and the electric power grid is no exception. For the longest time, power flowed just one way: from the power plants, across transmission lines, to substations and finally through distribution lines to homes and businesses. Now, with more...

Drones assisting in power line inspections

Drones assisting in power line inspections

Monitoring tens of thousands of miles of power lines is important to keeping the lights on, and PPL Electric Utilities is increasing its use of drones to make that process more effective and efficient. We recently began using drones to patrol the lower-voltage...

An innovative idea leads to more reliable service

An innovative idea leads to more reliable service

We’ve never been afraid to experiment with new technology or implement innovative ideas if it means more reliable service for our customers. So as soon as battery technology became more advanced, our engineers were excited to launch a program within the PPL territory,...

A dependable transmission grid is key to reliability

A dependable transmission grid is key to reliability

Ever see a line of silver towers in a rural field? Or, maybe steel poles lining the road? Those are transmission lines, and you likely don’t give them much thought as you pass by in your car. But those transmission lines are crucial to most everything you do at home...

Game of Drones: Tackling a fast new sport

Game of Drones: Tackling a fast new sport

You’ve heard about PPL Electric Utilities using drones to patrol power lines. Here’s the story of an employee who uses drones to win prizes. Customer Experience Specialist Susie Smith recently competed in the MultiGP International Open, a drone racing event in Muncie,...

Drones get roped in to line restoration work

Drones get roped in to line restoration work

Drones are more than just an innovative way to patrol and review electric delivery lines. They can be an innovative tool to help string them, too. At least twice in recent weeks, our employees have turned to the unmanned aerial vehicles as a way to help with...

A stronger grid against storms

A stronger grid against storms

Updated at 11 a.m. Friday (3/2): Today’s nor’easter with its high winds is causing a lot of damage throughout our service area, and more bad weather is to come. There are many individual repair locations, so some outages may be prolonged. We urge customers to prepare...

Power around the clock

Power around the clock

What does reliable electric service mean to you? If you own a business, it means that your computers, machinery, or cash registers can always be counted on to work when things are busiest. At home, it means your personal space can always be relied on to be well-lit...

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