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Reliability

Powering a brighter tomorrow.
At PPL, we’re dedicated to keeping you safe and keeping the lights on—day and night—in any weather, however we can. How do we do that? We provide reliable service through cutting-edge smart grid technology; new power lines and substations; stronger, more storm-resistant poles; innovative data analytics; and keeping trees clear of power lines with proactive vegetation management.
Are you prepared for storm season?

Are you prepared for storm season?

As summer approaches, so does the start of the summer storm season. We want you to know we’re prepared to continue delivering safe and reliable service in all kinds of weather. One way we keep the lights on during storms is through the investments we’ve made in our...

Keeping our customers safe and the lights on in Harrisburg

Keeping our customers safe and the lights on in Harrisburg

It took a lot of strategic planning, hard work and the use of a 100-ton crane, but residents on one city block in Harrisburg can rest easier now that a huge tree that had become a safety hazard is gone. We partnered with the City of Harrisburg and tree-removal experts...

Keeping the lights on in the Poconos

Keeping the lights on in the Poconos

Our mission is to provide safe and reliable electric service to power your lives. That’s why we’re always working on reliability efforts, like trimming trees and investing in stronger poles.   Recently, our crews in Monroe County completed a major project to relocate...

Innovation to Improve Reliability

Innovation to Improve Reliability

When there’s a problem — or a fault — on a power line, it can cause power outages for our customers. But thanks to a game-changing new system, these problems impact fewer customers than ever. The new system, created by our own engineering teams and vendor partners, uses smart devices that interrupt faults remotely. They’re called “vacuum reclosers.”

Value for your dollar: Reliable service and more

Value for your dollar: Reliable service and more

We work every day to keep your electric bills as low as possible. But paying any bill — especially these days — isn’t fun. That’s why we want you to know what you get for your energy dollar. Let’s start with one of the most important aspects of our jobs: providing...

Keeping Lines Clear, Reducing Outages

Keeping Lines Clear, Reducing Outages

Trees are the number one cause of storm-related outages. That’s why we take a proactive approach to keeping lines clear. Thanks to the combined efforts of our vegetation management program, in 2020, we reduced tree-related outages by 14 percent over the prior year....

Smart sensors, smarter investments

Smart sensors, smarter investments

We're using technological innovation and data to reduce costs, improve safety, and keep the lights on for our customers.   This past winter we piloted dynamic line rating (DLR) technology on two of our transmission lines. When integrated successfully into operations,...

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