Customer Service

Caring for an aging parent or loved one?

Caring for an aging parent or loved one?

Caring for a family is a big job, so we understand you might be facing challenges and burdens far more complex than your electric bills. If you’re caring for an aging parent or loved one, we have simple tools and resources to help you manage their bill with ease, so...

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Understanding your bill

Understanding your bill

We understand that your electric bill is a primary part of your monthly expenses and it’s important to us to deliver safe, reliable electricity to your home at a fair price. We’d like to clear up a few misconceptions about your bill. For starters, each section...

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Shop smart and save

Shop smart and save

We’re committed to managing prices and securing the lowest cost of energy for our customers. That's why our Price to Compare or PPL Electric default rate, changes twice per year on June 1 and December 1. We deliver your electricity, but we don’t own the power plants...

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It’s never been easier to pay your bill

It’s never been easier to pay your bill

We know one size doesn’t fit all – that’s why we offer a variety of different options to pay your bill.  Whether you prefer the convenience of AutoPay, paying online with your credit card or still like to pay via one of our payment centers, we’ve got you covered. ...

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Ten reasons to check out pplelectric.com

Ten reasons to check out pplelectric.com

Have you visited pplelectric.com recently? Here are 10 reasons you should set up your online account today. 1) It’s easy: You can set up an online account at pplelectric.com/register in three simple steps. 2) It’s mobile: The site is built for your mobile device, so...

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Stay Informed

Stay Informed

Stay up to date with news, notes and information from PPL Electric Utilities. Follow us on social media for energy efficiency tips, bill help information, guidance on shopping for an electricity supplier, storm updates and more. You can find us on Facebook, Twitter,...

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