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Jul 14, 2022 | Customer Service | 4 comments

Secure billing with paperless

Safeguard your personal info and sign up for paperless

Sharing your personal information anywhere can be a risk. But we have a simple and safe solution. Sign up for paperless billing and access your account on our secure website. We can guarantee your billing and payment info, as well as your energy use, will be protected.  

Go paperless for these great benefits and more: 

  • Safeguard your personal info and prevent identity theft with an online profile at 
  • Set up bill due reminder alerts at, so you never miss a payment 
  • Pay your bill within a few clicks on our secure website  
  • View, download, and print one year of bills anytime 
  • Avoid paperwork, envelopes, checks, and stamps 

Make the switch to paperless billing today.


  1. Renate B Sachse


    To whom it may concern == My PP&L bill is paid automatically from my checking account [Fulton Bank]. As of Sept 30, Fulton Bank is retiring acct numbers + routing #’s. My routing # = 031301422 // My account# =0077074760
    My attempt to convey this message via automated phone [800 #] was futile->lesson in frustration.
    Thank you!

    • Kathryn

      Good Morning Renate, Let us know if your can private message on Facebook or direct message on Twitter us at with your address & phone number so we can assist you on Social Media. Thank you!

  2. Parke Smoker

    Hello. My name is -Parke Smoker -259 Wolf Rock RD,Paradise PA. 17562

    I bank at Fulton Bank,and have autopay.My 40801-xxxxx. Keep the same number. Just drop the 5 off of the acct i can keep my auto pyt.-and use number 40801xxxx Hopefully you can do this

    My Meter number is 30048xxxx

    • Kathryn

      Good Afternoon Parke, We reviewed your account and confirm it as actively on autopay. If there are any changes with the bank account information, you will need to speak to a Representative with updates. Representatives are available weekdays 8am-5pm at 1-800-342-5775 (say Billing) during the prompts. Thank you!


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