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Mar 28, 2022 | Bill Help | 15 comments

LIHEAP grants up to $2,700

See if you qualify for this free assistance

If you’re falling behind on your electric bill, you may qualify for up to $2,700 in free money from the federal Low-Income Home Energy Assistance Program, LIHEAP. But you have to act fast. LIHEAP applications must be submitted by June 17. 

LIHEAP is available to both homeowners and renters, and you don’t need a past-due balance to apply. Grants can help offset the cost of winter heating bills or prevent a shut-off.  

Check out the income guidelines at pplelectric.com/liheap, see if you qualify, and apply today.  

If you’re not eligible for LIHEAP, don’t worry. We offer payment agreements and programs, like budget billing, to all customers, regardless of your income.  

To get started, sign into your online profile at pplelectric.com or set up a new profile in three easy steps. Then, click “Get Help Paying” from your Account Summary page. We’ll ask you a few questions about your household and financial information and recommend the programs that will benefit your family most. 

15 Comments

  1. ron overly

    dont have on line account

    Reply
    • Kathryn

      Good Morning Ron, Please know you can contact LIHEAP directly at 1-866-857-7095 to assist. Thank you!

      Reply
  2. Ronald Overly

    dont have on line account

    Reply
    • Kathryn

      Good Morning Ronald, Please know you can contact LIHEAP directly at 1-866-857-7095 to apply. Thank you!

      Reply
  3. Lisa Rivera

    I ve been having alot of financial problems between my car breaking down ,medical reasons and now I lost my job over my disability

    Reply
    • Kathryn

      Good Afternoon Lisa, We are sorry to hear about your hardships. Please review and apply for assistance to help pay your bill under http://www.pplelectric.com/billhelp. You can also call to speak to a Representative to assist at 1-800-342-5775 (say Pay Assist). Please take care and thank you for reaching out to us!

      Reply
  4. Gloria Jean Brown

    Covid got me behind just need help togwt back on track.

    Reply
  5. Erica Blanton

    My income changed when the person I lived with lost their job immediately after I filed my assistance form with LIHEAP. I am on SSI and my lot rent is $590 and I get $841 a month. I have a 25’x70’ manufactured home which has roof leaks and a lot of repairs. The lot rent spike makes that nearly impossible. I need to update income as I am the sole income of my house and my last application for assistance is no longer accurate

    Reply
    • Kathryn

      Good Afternoon Erica, Please contact the LIHEAP program directly to update this information at 1-866-857-7095. Thank you!

      Reply
  6. Elliott

    I have a part time job where I earned $8,000 last year, but the rest of my income is from social security. Does that count towards the $19,300/year for a single person dwelling?

    Reply
    • Kathryn

      Good Morning Elliott, Please call LIHEAP directly with questions regarding financial criteria at 1-866-857-7095. Thank you!

      Reply
  7. Susan Manning

    I spoke. To Cathy supervisor in customer service. After being contacted 3/8 about my welcome kit At first they said. They. Don’t give them anymore. After speaking with her she assured me she’d send out the package with the bulbs and nightlight She checked and said she would send it herself I haven’t received to date. Must I spend a nother whole day on the phone holding? I hope not. Please expedite and let me have a status. I literally stayed on hold for hrs, I’d like to start off on the right foot with a new company! Please advise. Thank you, Susan Manning

    Reply
    • Kathryn

      Good Afternoon Susan, We will reach out to our Energy Efficiency Team and get back to you regarding the Welcome Kit. Thank you for your patience.

      Reply
  8. Merri

    No interpreter assistance when calling in.
    I have a Spanish speaking customer who needs energy assistance.

    Reply
    • Kathryn

      Please read about our energy assistance programs and apply online under https://www.pplelectric.com/billhelp. When calling PPL weekdays 8am-5pm at 1-800-342-5775, let the Representative know you need a Spanish Interpreter to assist. Thank you!

      Lea acerca de nuestros programas de asistencia energética y presente su solicitud en línea en https://www.pplelectric.com/billhelp. Cuando llame a PPL de lunes a viernes de 8 am a 5 pm al 1-800-342-5775, infórmele al representante que necesita un intérprete de español para ayudarlo. ¡Gracias!

      Reply

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