Jul 11, 2022 | Storms and Outages
No matter what kind of weather passes through our region, we’ll be prepared.
Here’s how you can stay safe and prepare for all types of storms:
- Regularly check local news, radio, or your mobile device for information about storm watches or warnings in your area.
- Keep supplies in an emergency preparedness kit. Include water bottles, non-perishable food, blankets, first-aid supplies, flashlights, and a battery-powered radio.
- Make sure your yard is free of heavy debris that could be tossed around in the wind. Trim trees to prevent limbs from falling on your house.
Tornadoes
Tornadoes are capable of destroying homes, uprooting trees, and hurling objects through the air.
- Choose a safe area in your home where you and your family can gather if a tornado warning is issued. This area should be in the basement or a room with no windows and on the lowest level of your home.
- Conduct routine tornado drills with the entire family so everyone knows where to go and what to do if a tornado is approaching.
- Watch for signs of a tornado: a dark-colored sky, low-lying clouds, large hail, or a loud roar.
Hurricanes
Hurricanes are violent storms that often cause property damage and life-threatening hazards, such as high winds and flooding.
- Create an evacuation plan and practice it ahead of time to avoid confusion during the event.
- Close windows, doors, and hurricane shutters.
Thunderstorms
Lightning kills more people every year than tornadoes and hurricanes. Rain and heavy winds can cause flooding, damage to homes, and widespread power outages.
- If a thunderstorm appears likely, postpone all outdoor activities.
- If a thunderstorm watch or warning is issued, take shelter in your home or other building.
- Shutter all windows and close exterior doors securely.
Floods
Flash flooding can be among the most damaging and costly of all natural disasters.
- If you live in a flood-prone area, keep sandbags, plywood, and plastic sheeting on hand.
- Seal the walls in your basement with waterproofing compounds to avoid seepage.
Power outages
Although we work hard to maintain reliable electric service, a storm may lead to a power outage. You can report or check the status of an outage at pplelectric.com/outage or by texting “OUTAGE” to TXTPPL (898775).
Source: Questline
May 27, 2022 | Customer Service
Paperless billing is secure, convenient, and good for the environment. It also saves you time and money. And with the schedule changes that often come with summer, we can all use a little more of that!
With summer vacations and out-of-town visits to friends and family, you’ll never have to worry about receiving a late bill. With paperless billing, you’ll receive an email as soon as your bill is issued, and you can view it online in a few simple clicks. You can even save your banking information on our secure site to make paying your bill a breeze.
And if you’re not 100% convinced, you can switch back to a paper bill at any time, but we think you’ll love how easy it is to view and pay your bill online.
Visit pplelectric.com/paperless today and give paperless billing a try.
May 24, 2022 | Reliability
Our mission is to provide safe and reliable electric service to power your lives. That’s why we’re always working on reliability efforts, like trimming trees and investing in stronger poles.
Recently, our crews in Monroe County completed a major project to relocate powerlines that were causing reliability issues. The lines ran through heavily wooded areas that were hard to access, making it difficult for us to restore power after storms.
We also added larger and more storm-resistant poles and a state-of-the-art device to help prevent outages.
The project took nearly 1,000 hours to complete!
Want to learn more about our reliability investments? Check out pplelectric.com/reliability and follow us on social media @PPLElectric.
May 10, 2022 | Energy Efficiency
Temperatures may be rising, but your energy costs don’t have to. Keep cool and save energy this summer with these helpful tips from our friends at ENERGY STAR® and rebates from PPL Electric Utilities.
- Consider an HVAC upgrade. If your cooling equipment is more than 10 years old or needs frequent repairs and your energy bills are going up, it may be time to replace the system. Get rebates of up to $450 on ENERGY STAR certified cooling equipment through PPL Electric.
- Install a smart thermostat. An ENERGY STAR certified smart thermostat saves energy by adjusting to your schedule and favorite temperatures. You can even control it right from your phone. We offer rebates of up to $100.
- Insulate and seal air leaks. Feeling different temperatures from room to room? Updating insulation and sealing air leaks can keep the hot air out and improve the efficiency of your cooling system. Save with rebates of up to $700.
For more resources and rebates, check out savewithppl.com.
May 7, 2022 | Customer Service
With summer just around the corner, you may be looking to relocate. Let’s face it- no one wants to pack up and move during the winter. But with longer, brighter days, it’s a popular time to change keys.
Whether you’re a growing family moving into a large two-story, a recent empty-nester downsizing to a quaint condo, or closing on your dream vacation home, we’ve made it easier than ever to start, stop, or transfer electric service on our redesigned, mobile-friendly website.
Before you get started:
1. Confirm the meter number or service address for the home or apartment to which you’re moving. We’ve enhanced our address search so it’s easy to find.
2. Decide which of the following requests works best for your family:
- Start service: You can start service at any address within our territory without stopping service at another property.
- Stop service: Moving out of the area? You can simply stop your existing service and we’ll send you a final bill.
- Transfer service: Stop service at your existing property and start service at a new home with just a few clicks.
You can process a request up to 40 days before you move. And you can even overlap your stop and start dates if you need a little extra time to clean out the old house.
Moving requests only take a few minutes on our website, so there’s no need to wait. Cross this off your moving to-do list and get back to packing!
Get started.
