Storms and Outages

How to Stay Informed During a Power Outage

How to Stay Informed During a Power Outage

At PPL Electric Utilities, staying informed during an outage is simple. Whether you’re reporting an outage by text, checking real-time updates, or following us on social media, we’ve got you covered. Make sure to keep your phone charged, use a battery-powered radio for updates, and jot down important contact numbers to stay prepared and connected when the lights go out.

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Do You Have an Emergency Plan?

Do You Have an Emergency Plan?

Is your family prepared for an emergency like a natural disaster or prolonged power outage? Many families aren’t, but having a plan in place can make all the difference when the unexpected happens. From building an emergency kit to knowing where to go and who to contact, a little preparation goes a long way. In this post, we’ll share expert advice from FEMA, the Red Cross, and more to help you create a personalized emergency plan that meets your family’s needs. Take the first step toward safety today!

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Get prepared, stay prepared

Get prepared, stay prepared

As we enter September, a month dedicated to preparedness, it’s a good time to review how we can best protect ourselves, our loved ones and our community from unexpected emergencies. National Preparedness Month is a reminder that disasters can strike at any time, and...

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Crews working to restore outages caused by storms

Crews working to restore outages caused by storms

We will continue to work as safely and quickly as possible around the clock until all customers are restored. We have hundreds of personnel responding to the storm, providing both field-based and back-office emergency response operations across our service territory. This includes lineworkers, foresters, damage assessors and call center staff. In preparation for the storm, we brought in more than 600 workers from outside our company to assist in restoration efforts.

Safety continues to be our priority. Remember, should you encounter a downed wire at any time, assume it’s energized and stay away. Report downed wires to PPL Electric or local emergency response agencies.

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Expired: Crews working to restore outages caused by storms

Expired: Crews working to restore outages caused by storms

As of 9:00 a.m. Sunday (6/23), approximately 6,400 of our 1.5 million customers were without power. Since the storms began Saturday (6/22), we have restored power to more than 33,000 customers. Current predictions for pop-up storms Sunday may result in additional outages. Remember, if you encounter a downed wire at any time, assume it’s energized, stay away and report it immediately.   

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Summer storms are on the horizon

Summer storms are on the horizon

Summer is on the horizon, which often means severe weather, including thunder and lightning. But even with the best preparation, storms or lightning strikes may cause outages. We're prepared to respond to any storms that hit our area this summer and always. And if...

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