Our number one goal is to deliver safe and reliable service, but when big storms strike and damage equipment, power outages may occur. It’s never easy to be without power, but you can be rest assured we’re working to get all customers back in service as safely and quickly as possible.
Stay updated on your outage. Adjust your alert preferences. Whenever outages occur, we’ll do our best to keep you informed. Stay safe!
At PPL Electric Utilities, staying informed during an outage is simple. Whether you’re reporting an outage by text, checking real-time updates, or following us on social media, we’ve got you covered. Make sure to keep your phone charged, use a battery-powered radio for updates, and jot down important contact numbers to stay prepared and connected when the lights go out.
September is Emergency Preparedness Month, and there’s no better time to make sure you and your family are ready for the unexpected. When disaster strikes, having a well-stocked emergency kit can make all the difference. Kit Essentials 1. Flashlights and Batteries...
Is your family prepared for an emergency like a natural disaster or prolonged power outage? Many families aren’t, but having a plan in place can make all the difference when the unexpected happens. From building an emergency kit to knowing where to go and who to contact, a little preparation goes a long way. In this post, we’ll share expert advice from FEMA, the Red Cross, and more to help you create a personalized emergency plan that meets your family’s needs. Take the first step toward safety today!
As we enter September, a month dedicated to preparedness, it’s a good time to review how we can best protect ourselves, our loved ones and our community from unexpected emergencies. National Preparedness Month is a reminder that disasters can strike at any time, and...
(Updated at 8:30 p.m. on Saturday, August 10) PPL Electric Utilities lineworkers and support staff continue working around the clock to restore power for customers who experienced outages due to the remnants of Tropical Storm Debby that swept through the area on...
We will continue to work as safely and quickly as possible around the clock until all customers are restored. We have hundreds of personnel responding to the storm, providing both field-based and back-office emergency response operations across our service territory. This includes lineworkers, foresters, damage assessors and call center staff. In preparation for the storm, we brought in more than 600 workers from outside our company to assist in restoration efforts.
Safety continues to be our priority. Remember, should you encounter a downed wire at any time, assume it’s energized and stay away. Report downed wires to PPL Electric or local emergency response agencies.
As of 9:00 a.m. Sunday (6/23), approximately 6,400 of our 1.5 million customers were without power. Since the storms began Saturday (6/22), we have restored power to more than 33,000 customers. Current predictions for pop-up storms Sunday may result in additional outages. Remember, if you encounter a downed wire at any time, assume it’s energized, stay away and report it immediately.
Summer is on the horizon, which often means severe weather, including thunder and lightning. But even with the best preparation, storms or lightning strikes may cause outages. We're prepared to respond to any storms that hit our area this summer and always. And if...
An incoming storm is expected to bring heavy rain and winds across our service territory beginning Thursday evening. The storm has potential to bring 40+ mph winds and up to 1.5 inches of rainfall. The rain is expected to taper off on Friday, but high winds are...
Updated at 3:30 p.m. on Tuesday (3/12). PPL Electric Utilities crews continue working to make repairs for customers who remain without power due to the severe wind that occurred Monday. As of 3:30 p.m. Tuesday (3/12), approximately 2,500 of our 1.5 million customers...