Sep 1, 2025 | Safety and Security
Staying informed during emergencies helps you make the best decisions for your family and keep everyone safe.
We’ve made it simple to stay connected and access the information you need when severe weather is in the forecast. Here are some reliable ways to stay updated during storms and outages:
Report or check outage status
If your power goes out, report it by texting “Outage” to TXTPPL (898775), visiting pplelectric.com/outage, or calling 1-800-342-5775.
Stay connected
Set your alert preferences at pplelectric.com/alerts to receive real-time updates on your power status. Choose text, email, phone call, or a mix of all three. You can update your settings anytime to fit your needs.
Monitor our interactive outage map
Check our Outage Map to see current outages, affected areas and estimated restoration times in your community.
Connect with us on social media
Follow us on X (Twitter), Facebook and Instagram for the latest outage updates, safety tips and news. Social media can also help you connect with neighbors and your community during widespread outages.
Keep your devices charged
Smartphones and tablets are lifelines during emergencies. Fully charge your devices before storms and consider a portable charger for backup power.
Power tip: Turn on battery-saver mode and lower your screen brightness to stretch your battery life.
Have a battery-powered or hand-crank radio
Radios can provide reliable updates when cellular networks are down. Tune in to local stations for weather alerts and emergency instructions. Don’t forget to keep extra batteries in your emergency kit.
Create an emergency contact list
Keep an updated list of important numbers, including utilities, emergency services, medical providers and family contacts. Store a printed copy in a waterproof container in your emergency kit and keep another copy in your car.
Enable weather alerts on your phone
Most smartphones can receive Wireless Emergency Alerts (WEA) for severe weather, flooding and other local emergencies. Make sure these alerts are turned on in your settings so you never miss critical information.
Be prepared, stay connected, stay safe
By following these steps, you’ll be ready to stay informed and connected during unexpected outages. A little preparation now can make a big difference when extreme weather strikes.
Jun 22, 2025 | Safety and Security, Storms and Outages
We’ve made it easy for you to stay connected and access the information you need during an emergency. Here are some reliable ways to stay updated when sever weather is in the forecast:
- Report an outage
If your power goes out, report the outage by texting “Outage” to TXTPPL (898775), by visiting pplelectric.com/outage or by calling us at 1-800-342-5775.
- Stay connected
Customize your alert preferences at pplelectric.com/alerts to receive real-time updates on your power status. Choose to receive notifications via text, email, phone or any combination of the three so you’re always informed. You can adjust your settings anytime to match your communication preferences.
- Monitor our interactive outage map
Want to see what’s happening in your area? Visit our Outage Map to view current outages, affected areas and get estimated restoration times.
- Connect with us on social media
Stay connected and following us on social media for the latest news, safety tips andinformation.s and outage news. Follow us on X (Twitter), Facebook and Instagram to receive real-time updates and connect with our customer service team. Social media also helps you stay connected with your community during widespread outages.
- Keep your devices charged
Smartphones and tablets are essential lifelines during emergencies. Ensure your devices are fully charged before anticipated storms and consider investing in a power bank or portable charger as backup. This ensures you can stay connected to receive alerts and communicate with loved ones.
Power tip: Enable battery-saving mode and reduce screen brightness to extend your device’s battery life during outages.
- Have a battery-powered or hand-crank radio
A battery-powered or hand-crank radio provides reliable access to information, especially when cellular networks are congested or unavailable. Tune in to local news stations for weather updates, emergency instructions and restoration timelines. Remember to keep extra batteries in your emergency kit.
- Create an emergency contact list
Maintain an updated list of important phone numbers, including utilities, emergency services, medical providers and family contacts. Keep physical copies in multiple locations where you can easily access them during an outage.
Safety hint: Store this information in a waterproof container in your emergency kit, and also keep a copy in your vehicle.
Be prepared, stay connected, stay safe
By implementing these strategies, you can remain informed and connected during unexpected power outages. Remember that preparation is key to navigating emergencies safely and confidently.
