Lineworker Appreciation Day: Recognizing the crews behind a historic restoration effort

Lineworker Appreciation Day: Recognizing the crews behind a historic restoration effort

When severe storms moved through our service territory over the Fourth of July holiday weekend, they left behind widespread damage and more than 260,000 customer outages. 

What followed was one of the largest restoration efforts in PPL Electric’s history. 

As we observe Lineworker Appreciation Day on July 10, we want to recognize the thousands of employees, contractors and mutual assistance personnel who worked around the clock to restore power safely and efficiently to the communities we serve. 

While customers often see the bucket trucks and crews making repairs in their neighborhoods, the restoration effort extends far beyond what happens along roadsides and in backyards. Lineworkers worked alongside forestry crews, damage assessors, logistics specialists, dispatchers, mechanics, safety professionals and many others to coordinate a complex response across our service territory. 

More than 3,000 personnel supported restoration efforts during this event, making it the largest restoration workforce PPL Electric has assembled since Hurricane Sandy. 

Crews repaired broken poles, replaced damaged equipment, rebuilt sections of power lines and navigated challenging conditions to bring customers back online. At the same time, support teams coordinated staging areas, delivered materials, assessed damage and worked to ensure crews had the resources needed to perform their jobs safely. 

We are especially grateful to the mutual assistance crews who traveled from across the United States and Canada to help our communities recover. Their willingness to leave home and support customers they have never met reflects the strong partnership that exists across the electric industry. 

Restoration work can be demanding, requiring long hours, specialized skills and an unwavering commitment to safety. During major storm events, lineworkers and support personnel often work day and night until every customer who can be restored is restored. 

As this restoration effort comes to a close, we want to thank every member of the team who played a role in helping our customers recover. 

On Lineworker Appreciation Day — and every day — we recognize and appreciate the dedication, professionalism and service of the men and women who help keep the lights on and respond when our communities need them most. 

Thank you, lineworkers. 

PPL Electric lineworker assists man who collapsed near busy road

PPL Electric lineworker assists man who collapsed near busy road

For lineworkers like Kyle Hammaker, the primary focus each day is to keep everyone safe at every work site and make sure everyone returns home each night the same way they arrived for work that day.

So it was no surprise that Hammaker’s protective instincts kicked in when he noticed someone who appeared to be in distress while he was traveling to a work site recently.

Hammaker, a PPL Electric Utilities employee for 13 years, was traveling along Route 230 in Elizabethtown, Lancaster County, when he saw a man who appeared to be struggling while walking along the shoulder. After passing the man, he looked his rearview mirror and noticed he had fallen to the gravel-covered ground.

Hammaker immediately found a safe place to pull over and rushed to help. He soon determined the fallen man appeared to be injured and was barely breathing. While he was providing assistance, another passerby who stopped to help called 911 for an ambulance. Hammaker, who feared that the backpack the man had wrapped around himself may have been restricting his breathing,  found a way to remove it.

“Throughout the situation, I wasn’t sure what was happening, but I knew this person needed help,” Hammaker said. “He was in and out of consciousness and I just wanted to be there for him to keep him calm.”

Within minutes, an ambulance arrived, as did a sister of the fallen man. She indicated that her brother was likely experiencing an epileptic seizure. The medics providing assistance quickly began giving the man the care he needed and transported him to a hospital.

Hammaker was grateful for the quick response by the medical team, not to mention the first aid training he’s received in the past.

Mike DiCicco, a PPL Electric Utilities field manager for the Harrisburg and Lancaster regions, praised Hammaker for taking swift, decisive action to help someone in need.

“Kyle is no stranger to taking responsibility during emergencies as he works on our daytime crew,” DiCicco said. “I am so thankful and proud that he stopped and took the action that he did. This act of service and kindness is a testament to Kyle’s character.”