Stay informed during extreme weather

Stay informed during extreme weather

Jun 22, 2025 | Safety and Security, Storms and Outages

We’ve made it easy for you to stay connected and access the information you need during an emergency. Here are some reliable ways to stay updated when sever weather is in the forecast: 

  1. Report an outage

If your power goes out, report the outage by texting “Outage” to TXTPPL (898775), by visiting pplelectric.com/outage or by calling us at 1-800-342-5775. 

  1. Stay connected

Customize your alert preferences at pplelectric.com/alerts to receive real-time updates on your power status. Choose to receive notifications via text, email, phone or any combination of the three so you’re always informed. You can adjust your settings anytime to match your communication preferences. 

  1. Monitor our interactive outage map

Want to see what’s happening in your area? Visit our Outage Map to view current outages, affected areas and get estimated restoration times.  

  1. Connect with us on social media

Stay connected and following us on social media for the latest news, safety tips andinformation.s and outage news. Follow us on X (Twitter), Facebook and Instagram to receive real-time updates and connect with our customer service team. Social media also helps you stay connected with your community during widespread outages. 

  1. Keep your devices charged

Smartphones and tablets are essential lifelines during emergencies. Ensure your devices are fully charged before anticipated storms and consider investing in a power bank or portable charger as backup. This ensures you can stay connected to receive alerts and communicate with loved ones. 

Power tip: Enable battery-saving mode and reduce screen brightness to extend your device’s battery life during outages. 

  1. Have a battery-powered or hand-crank radio

A battery-powered or hand-crank radio provides reliable access to information, especially when cellular networks are congested or unavailable. Tune in to local news stations for weather updates, emergency instructions and restoration timelines. Remember to keep extra batteries in your emergency kit. 

  1. Create an emergency contact list

Maintain an updated list of important phone numbers, including utilities, emergency services, medical providers and family contacts. Keep physical copies in multiple locations where you can easily access them during an outage. 

Safety hint: Store this information in a waterproof container in your emergency kit, and also keep a copy in your vehicle. 

Be prepared, stay connected, stay safe 

By implementing these strategies, you can remain informed and connected during unexpected power outages. Remember that preparation is key to navigating emergencies safely and confidently. 

Stay informed during extreme weather

How to Stay Informed During a Power Outage

Sep 24, 2024 | Reliability, Storms and Outages

At PPL Electric Utilities, we’ve made it easy for you to stay connected and access the information you need. Here are some simple ways to stay updated during an emergency.

1. Report an Outage

If your power goes out, the first thing you should do is let us know. You can report the outage by texting “Outage” to TXTPPL (898775), by visiting pplelectric.com/outage or by calling us at 1-800-342-5775 .

2. Get Alerts

Manage your alerts at pplelectric.com/alerts to receive real-time updates on your power status. Choose to receive alerts via text, email, phone or any combination of the three so you’re always in the loop. You can adjust your alert preferences anytime to fit your needs.

3. Check our Outage Map

Curious about what’s happening in your area? Visit the PPL Outage Map to see where outages are occurring and get an estimate of when power will be restored.

4. Follow Us on Social Media

Stay connected with us on social media for the latest updates, tips, and news during an outage. Follow us on X (Twitter) and Facebook to get real-time information and ask questions if you need help. Social media is also a great way to connect with others in your community.

5. Keep Your Phone Charged

Our phones serve as a lifeline during an emergency. Make sure your phone is fully charged before a storm hits, and keep a portable charger handy just in case. This way, you can stay connected receive alerts and stay in touch with family and friends.

Pro Tip: Turn on battery-saving mode on your phone to extend its battery life.

6. Have a Battery-Powered Radio

A battery-powered radio is a reliable way to stay informed, especially if your phone runs out of battery or you lose cell service. Tune in to local news and weather updates to stay updated on what’s happening and when power might be restored. Don’t forget to keep extra batteries on hand!

7. Write Down Important Numbers

Keep a list of important phone numbers, including your utilities, local emergency services, and family contacts. Store the list in a safe place where you can easily find it during an outage. It’s a good backup in case your phone isn’t working.

Helpful Hint: Store the list in a waterproof bag or container to keep it safe in your emergency kit.

Be Prepared, Stay Connected

By following these tips, you can stay informed and connected during an emergency. Remember, the key to staying safe is knowing what’s happening and how to respond.