Dec 19, 2025 | Storms and Outages
Sunday, Dec. 21 at 10 a.m.
Restoration efforts continue following the strong winds that swept across our territory this weeekend.
As of 10 a.m. Sunday, 105,000 customers have had service restored since the beginning of the storm, and crews have made repairs at over 1,000 individual job sites.
All customers impacted by an outage as of 9 a.m. Sunday are expected to be restored by 11 p.m. Sunday, though many customers will have power restored sooner. We’re continuing to assess remaining damage and will narrow down estimated restoration times as crews make repairs. We want to assure you that we still have hundreds of crews out in force, including from outside our service territory to help get the lights back on.
We will all continue to work diligently around the clock until every customer’s lights are back on.
Stay connected:
- Report power outages online at pplelectric.com or text “Outage” to TXTPPL (898775).
- Stay informed by downloading our new mobile app, where you can easily report and track outages. The app is free to download from the Apple Store or Google Play.
Stay safe:
- Remember, should you encounter a downed wire at any time, assume its energized and stay away. Report downed wires to PPL Electric or local emergency response agencies.
- Never operate a portable generator in an enclosed area, like a garage, where deadly carbon monoxide fumes could accumulate.
- Always use flashlights instead of candles as they can start fires.
- Turn off appliances that were on when the power went off.
- Create alternate plans if you have a medical condition that relies on electricity or call 9-1-1 for assistance.
- Check on elderly family members, neighbors and others who may need assistance during an outage period.
- For your safety and ours, please keep a safe distance from our crews.
Stay warm:
- Keep warm air in by using your doors as infrequently as possible, and close off unoccupied rooms.
- Close blinds to keep warm air in.
Saturday, Dec. 20 at 11 a.m.
Our crews continue to work tirelessly to restore power to all customers after sustained strong winds caused outages across our service territory.
As of 8:30 a.m. Saturday, almost 86,000 customers have been restored since the storm began. There have been over 1,300 individual locations of damage on our system.
Because of the scope of repairs, full restoration could continue through the weekend, though many customers will have their service restored sooner. We know how difficult it is to be without power. We still have hundreds of field-based and back-office emergency response personnel working as safely and as quickly as possible. We have also brought in additional crews to help in our restoration efforts.
We understand how important accurate estimated restoration times (ERTs) are, and we are doing our best to provide accurate information as soon as possible. All customers experiencing an outage have been assigned an ERT. Our teams are continuing to assess remaining damage and will narrow down these ERTs as crews arrive to make repairs. We encourage you to visit our outage map for updated information on estimated restoration times: pplelectric.com/outage.
Our teams will not stop until every customer’s lights are back on.
Stay connected:
- Report power outages online at pplelectric.com or text “Outage” to TXTPPL (898775).
- Stay informed by downloading our new mobile app, where you can easily report and track outages. The app is free to download from the Apple Store or Google Play.
Stay safe:
- Remember, should you encounter a downed wire at any time, assume its energized and stay away. Report downed wires to PPL Electric or local emergency response agencies.
- Never operate a portable generator in an enclosed area, like a garage, where deadly carbon monoxide fumes could accumulate.
- Always use flashlights instead of candles as they can start fires.
- Turn off appliances that were on when the power went off.
- Create alternate plans if you have a medical condition that relies on electricity or call 9-1-1 for assistance.
- Check on elderly family members, neighbors and others who may need assistance during an outage period.
- For your safety and ours, please keep a safe distance from our crews.
Stay warm:
- Keep warm air in by using your doors as infrequently as possible, and close off unoccupied rooms.
- Close blinds to keep warm air in.
Friday, Dec. 19 at 7 p.m.
Sustained strong winds continue to impact our service territory. We expect gusty conditions through the overnight hours could lead to additional outages.
Since the start of the windstorm early Thursday morning, more than 81,000 of our 1.5 million customers have experienced a power outage, and there have been almost 1000 individual locations of damage on our system.
Our crews continue to work as safely and efficiently as possible to repair extensive damage like broken poles and equipment, downed trees and limbs, and downed wires. Over 40,000 customers have been restored so far, and we are working around the clock to restore service to all customers.
Because of the scope of repairs, full restoration could continue through the weekend. We know how difficult it is to be without power. We have hundreds of personnel responding to the storm, providing both field-based and back-office emergency response operations across our 29-county service territory. This includes lineworkers, foresters, damage assessors and call center staff. We want to again assure you that our crews will not stop until every customer’s lights are back on.
Stay connected:
- Report power outages online at pplelectric.com or text “Outage” to TXTPPL (898775).
- Stay informed by downloading our new mobile app, where you can easily report and track outages. The app is free to download from the Apple Store or Google Play.
Stay safe:
- Remember, should you encounter a downed wire at any time, assume its energized and stay away. Report downed wires to PPL Electric or local emergency response agencies.
- Never operate a portable generator in an enclosed area, like a garage, where deadly carbon monoxide fumes could accumulate.
- Always use flashlights instead of candles as they can start fires.
- Turn off appliances that were on when the power went off.
- Create alternate plans if you have a medical condition that relies on electricity or call 9-1-1 for assistance.
- Check on elderly family members, neighbors and others who may need assistance during an outage period.
- For your safety and ours, please keep a safe distance from our crews.
Stay warm:
- Keep warm air in by using your doors as infrequently as possible, and close off unoccupied rooms.
- Close blinds to keep warm air in.
Follow this blog for updates on restoration or visit pplelectric.com/outage.
Dec 5, 2025 | Energy Efficiency, Safety and Security
The cold weather season is here. Colder temperatures can cause higher demand for electricity. We work year-round to maintain and improve our infrastructure, and we will be ready to serve our customers regardless of the conditions.
We always encourage our customers to be ready for any severe weather, especially during cold temperatures. If you haven’t prepared for these next few months, the best time to prepare is now.
Here are some ways you can stay safe and, when appropriate, save energy.
Safety first
We encourage customers to sign up for alerts at pplelectric.com/alerts. You can customize these alerts based on your preferences. If an outage occurs, you can get alerts and updates at pplelectric.com/outage. We also encourage signing up for local emergency alerts and staying tuned to weather forecasts throughout the season.
- Prepare an emergency kit: Your kit should include non-perishable food, water, medication, first-aid supplies and any pet supplies you may need. Be sure to include batteries and battery-operated flashlights. Store your kit in one location, preferably in an airtight container.
- Space heaters: Use space heaters sparingly, and only when needed. Do not plug into extension cords or power strips. Leave plenty of space between your heater and any nearby objects and keep them on a level surface away from flammable objects and walking paths. Don’t leave unattended or use while sleeping.
- Electric blankets and heating pads: Make sure to inspect these devices before each use to ensure there is no damage. Do not place other objects or blankets on top of electric blankets while in use. Do not tuck an electric blanket into the mattress and never leave these devices unattended or use them while you are sleeping.
- Generators: If you must use a generator, read and follow the manufacturer’s guidelines for operation and pay attention to any warnings. This includes making sure you use the proper fuel for the generator and only add fuel when the generator is cool. Make sure to inspect the generator before each use to ensure it’s in good, working order. Your generator should never be used in an enclosed area or placed inside a home or business. Keep away from windows and vents that could allow carbon monoxide to sneak inside and make sure your home has working battery-operated carbon monoxide detectors.
In the event of an outage:
- Avoid using candles for lighting because they can start fires. Use flashlights instead.
- Avoid opening your refrigerator and freezer as much as possible.
- Do not use gas ovens or ranges to heat your home.
- Unplug sensitive home electronics. Turn off ovens and space heaters that may have been on when the outage occurred.
- In the event of an emergency during an outage, call 911.
Energy-saving tips
Even during extreme cold, you can still save energy and money with these tips:
- Cover drafty windows: Roll up a towel or blanket for the bottom of drafty exterior doors. If possible, add caulking or weather stripping to seal air leaks around doors and windows.
- Let warm air flow: Make sure that rugs, drapes and furniture are not blocking airflow to and from heating registers, radiators or baseboard heaters. Rooms will have better circulation, and it will allow your system to work as intended, using less energy.
- Bundle up: Use extra blankets or wear extra clothes. You can save up to 1% in heating costs for every degree you dial back your thermostat, according to the Department of Energy.
- Mind your fireplace: Keep your fireplace damper closed unless a fire is burning. Having the damper open is like having a window in your home wide open, as it allows warm air to escape through the chimney.
- Use nature’s heater: Allowing the sun to shine in through your windows during the day can keep your home warmer. When the sun goes down, be sure to close the drapes to reduce heat loss through windows.
Dec 5, 2025 | Safety and Security
The holidays are a time for friends, family and appreciating all we have to be thankful for.
And nothing shows you care more than keeping those you love most safe throughout the season, right?
It can be a busy time of year, but don’t forget to make safety — especially electrical safety — a top priority when decorating your home. Here are 8 tips to keep your season merry, bright and safe.
- Check the halls before you deck the halls. Throw out any damaged light strands and replace them with LED bulbs. Check wall sockets, wires and connections to make sure they’re in good, working order. If you find a problem, contact a professional, certified electrician.
- Place decorations and trees at least three feet from heat sources like fireplaces, portable heaters, radiators and candles. If using candles, blow them out when you leave the room or go to sleep.
- Inspect your cords to make sure they’re marked for proper use. Use plastic or insulated clips to secure your cords. Avoid using nails, screws or tacks. Avoid running extension cords under rugs or in high traffic areas.
- If you have a natural tree, water it frequently to keep it fresh. The heat from incandescent bulbs can ignite a dry tree. If you have incandescent bulbs, consider switching to more energy-efficient LED bulbs.
- Be mindful of your electrical load. While some of us may enjoy big, beautiful and bright displays, overloading can cause fires. Follow manufacturer guidelines for how many sets of lights can be safely connected to your outlets and extension cords.
- When decorating outdoors, always carry ladders parallel to the ground and look up for power lines before setting up your ladder.
- Always hang your decorations during daylight hours.
- At night, make sure to turn your holiday lights and decorations off before leaving home and going to bed.
Don’t let something preventable steal your holiday cheer. Whether you are just getting ready to decorate — or if you already have — keep these tips in mind to stay safe and merry this season.
Nov 4, 2025 | Community Involvement, Safety and Security
Lineworker Brian Chuzas is proof that PPL Electric Utilities’ commitment to safety — and keeping others safe — extends far beyond the company’s service centers and work sites.
While finishing up a recent repair job with his crew in Pittston Township, Luzerne County, Brian saw thick smoke in the sky. Something didn’t feel right, so he decided to check it out.
It’s a good thing he did.
When Brian got closer, he saw a house on fire. He quickly called 911 and stayed on the phone to give updates. At the house, another person was trying to get inside, yelling for anyone who might be trapped.
Brian went up to the door, kicked it in and found a three-year-old girl crying on the other side.
“I put my hand out and said, ‘let’s get out of here,'” Chuzas said.
He walked the girl outside and brought her to the other man assisting. But the girl started yelling for her parents, sending Brian back into the burning house to find them.
He searched the first floor, then ran upstairs to check the bedrooms and bathroom before heading back downstairs to look in the kitchen.
“As I got to the kitchen, I could see some stairs to the basement and there was an inferno,” Chuzas said. “Then I heard something blow up in the kitchen and reality kicked in. I could feel heat from the fire. That’s when the 911 dispatcher said I needed to get out of the house. I started making my way out of the house and yelling for the parents.”
As Brian left the house, he saw what he believed were the parents and shouted for them to escape. By then, firefighters had arrived and were ready to help.
PPL Electric crews always identify their location with an address in their pre-job discussions, so Brian was readily able to provide an accurate location to the 911 dispatcher.
“I’m just thankful that I was able to help and that everyone got out OK,” Chuzas said.
Apr 17, 2025 | Community Involvement, Energy Efficiency
Over 500 students participated in the annual Bright Ideas Energy Efficiency Student Poster Contest and 27 participated in the Think! Energy Innovation Challenge, presented by PPL Electric Utilities. Students designed posters and other creative projects to illustrate practical ideas for energy efficiency and sustainability.
Contest submissions came from students whose classes participated in energy efficiency presentations and hands-on activities. Topics and bright ideas from this year’s poster entries included recycling, efficient lighting, using solar power, turning off appliances when not in use and more.
Budding artists from kindergarten through 8th grade took part in the Bright Ideas Energy Efficiency Student Poster Contest. Along with highlighting environmental awareness, the artwork also earned accolades for several participants. Grand prize winners received a $100 gift card, plus a $100 grant for the teacher and a pizza or ice cream party for the class. Honorable mentions received a $25 gift card and a pizza or ice cream party.
The Think! Energy Innovation Challenge encouraged 9th through 12th grade students to create compelling video and artwork showcasing their ideas for water and energy efficiency. Teams of up to four students submitted their work, with the grand prize and honorable mention recipients each receiving wireless headphones.
Teachers emphasized the importance of sustainability education following this year’s event.
“Thank you to PPL Electric Utilities for offering this opportunity to my students,” said Ms. Nikki Giannaras from Hanover Elementary School. “They were very excited about the contest. A big congratulations to my student, Evy, on winning the Grand Prize!”
“The energy program was perfect to jump-start our class lessons on conservation and energy,” said Ms. Justine Taylor from Conestoga Christian School. “My students were excited to participate in the poster contest and were blessed to be awarded with a party when one of my students won an honorable mention. Thank you, PPL Electric Utilities, for all you do for our community!”
“I am beyond excited to share that one of my students, Cayden, was selected for an honorable mention in the PPL Electric Utilities contest!” said Ms. Nicole Szarka from Willow Lane Elementary School. “We had such an amazing time during the presentation, where my students and I learned so much about the energy industry, sustainability and how we can all make a difference. The hands-on experience and engaging activities during the visit truly inspired my students… It’s moments like these that remind me how much potential each of my students has to achieve great things.”
PPL Electric Utilities is proud to host the Bright Ideas Energy Efficiency Student Poster Contest and Innovation Challenge. Find the full list of winners below and enjoy their artwork here.
Looking for ways to find energy savings at home? Explore our getting started guide.
Poster contest pizza party at Drums Elementary School.
Poster contest honorable mention (Jacob) from Blue Mountain Elementary School.
Innovation Challenge grand prize winners (Solenne and Serafima) from Lancaster Catholic High School.
Innovation Challenge honorable mentions (Logan, Elani and Shelby) from Donegal High School.
Grades K – 2nd
Grand Prize: Liam (Ms. Melissa McGee; Drums Elementary School)
Honorable Mentions: Cayden (Ms. Nicole Szarka; Willow Lane Elementary School), Samantha (Mc. Jaclyn Tumolo; Lincoln Elementary School)
Grades 3rd – 5th
Grand Prize: Evelyn (Ms. Nikki Giannaras; Hanover Elementary School)
Honorable Mention: Jacob (Ms. Amanda Deal; Blue Mountain East Elementary School), Lila (Ms. Justine Taylor; Conestoga Christian School)
Grades 6th – 8th
Grand Prize: Lyla (Mr. Joshua Abrams; Springhouse Middle School)
Grades 9th – 12th (Innovation Challenge)
Grand Prize: Solenne and Serafima (Ms. Anne Bleistine; Lancaster Catholic High School)
Honorable Mention: Aidyn and Mitch (Mr. Mark Nebzydoski; Western Wayne High School), Logan, Elani and Shelby (Mr. Matthew Deller and Mr. Robert Swisher; Donegal High School)
