Reliability Badge

May 24, 2022 | Reliability | 6 comments

Keeping the lights on in the Poconos

A major project to improve reliability

Our mission is to provide safe and reliable electric service to power your lives. That’s why we’re always working on reliability efforts, like trimming trees and investing in stronger poles.  

Recently, our crews in Monroe County completed a major project to relocate powerlines that were causing reliability issues. The lines ran through heavily wooded areas that were hard to access, making it difficult for us to restore power after storms. 

We also added larger and more storm-resistant poles and a state-of-the-art device to help prevent outages.  

The project took nearly 1,000 hours to complete! 

Want to learn more about our reliability investments? Check out and follow us on social media @PPLElectric. 


  1. Frank Giovanniello

    Talk about reliability improvements, you need to see the trees laying on the power lines on Learnd Rd. In Tannersville.

    • Kathryn

      Good Afternoon Frank, Please contact our Service Team weekdays 8am – 5pm at 1-800-342-5775 or 1-877-220-6016 to issue an investigation. The Representative will take your information to forward to our Forestry Team to address. Thank you!

  2. Megan

    I’m curious as to why the new tower lines are left rusty? Thanks.

  3. Kenneth H. Varley

    We live Mark Twain Circle in Hanover Twp, Northampton County. The power line feeding the West and North sides of the 1700 – 2100 blocks of Mark Twain Cir is single-ended, feeding power to this whole segment of MTC. I woud like to suggest that this line be fed from both ends with the line being split into segments by block, with trasfer swiches located between each block. This way the number of houses losing power during a local outage woud be immediately reduced and the transfer switches could be used to restore power to all the blocks except the one with the fault.

    • Kathryn

      Good Afternoon Kenneth, We forwarded your recommendation to our Reliability Team for consideration. Thank you for reaching out to us!

  4. Blaise Cornell-d'Echert

    Your PIO needs some mentoring. This article contained little content of value. For all that I learned (nothing) from the article, the headline would have sufficed. Where, specifically were powerlines relocated? How many, and where were larger poles installed? What makes them more storm-resistant? What is the “state-of-the-art” device and how does it prevent power outages?
    Bottom line, a most non-informative article about a topic that would be of keen interest.


Submit a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.