Sunday, Dec. 21 at 10 a.m.

Restoration efforts continue following the strong winds that swept across our territory this weeekend.

As of 10 a.m. Sunday, 105,000 customers have had service restored since the beginning of the storm, and crews have made repairs at over 1,000 individual job sites.  

 

All customers impacted by an outage as of 9 a.m. Sunday are expected to be restored by 11 p.m. Sunday, though many customers will have power restored sooner. We’re continuing to assess remaining damage and will narrow down estimated restoration times as crews make repairs. We want to assure you that we still have hundreds of crews out in force, including from outside our service territory to help get the lights back on. 

 

 

We will all continue to work diligently around the clock until every customer’s lights are back on. 

Stay connected: 

• Report power outages online at pplelectric.com or text “Outage” to TXTPPL (898775). 

• Stay informed by downloading our new mobile app, where you can easily report and track outages. The app is free to download from the Apple Store or Google Play. 

• Sign up for alerts to stay connected and receive outage updates at pplelectric.com/alerts. 

• Check the status of an outage and estimated restoration times online at pplelectric.com/outage. 

• For information on storm safety, outage restoration priorities and more, visit pplelectric.com/outage. 

Stay safe: 

• Remember, should you encounter a downed wire at any time, assume its energized and stay away. Report downed wires to PPL Electric or local emergency response agencies. 

• Never operate a portable generator in an enclosed area, like a garage, where deadly carbon monoxide fumes could accumulate. 

• Always use flashlights instead of candles as they can start fires. 

• Turn off appliances that were on when the power went off. 

• Create alternate plans if you have a medical condition that relies on electricity or call 9-1-1 for assistance. 

• Check on elderly family members, neighbors and others who may need assistance during an outage period. 

• For your safety and ours, please keep a safe distance from our crews. 

Stay warm: 

• Keep warm air in by using your doors as infrequently as possible, and close off unoccupied rooms. 

• Close blinds to keep warm air in. 

 

 

Saturday, Dec. 20 at 11 a.m.

Our crews continue to work tirelessly to restore power to all customers after sustained strong winds caused outages across our service territory.  

As of 8:30 a.m. Saturday, almost 86,000 customers have been restored since the storm began. There have been over 1,300 individual locations of damage on our system. 

 

 

Because of the scope of repairs, full restoration could continue through the weekend, though many customers will have their service restored sooner. We know how difficult it is to be without power. We still have hundreds of field-based and back-office emergency response personnel working as safely and as quickly as possible. We have also brought in additional crews to help in our restoration efforts. 

 

 

We understand how important accurate estimated restoration times (ERTs) are, and we are doing our best to provide accurate information as soon as possible. All customers experiencing an outage have been assigned an ERT. Our teams are continuing to assess remaining damage and will narrow down these ERTs as crews arrive to make repairs. We encourage you to visit our outage map for updated information on estimated restoration times: pplelectric.com/outage. 

Our teams will not stop until every customer’s lights are back on. 

Stay connected: 

• Report power outages online at pplelectric.com or text “Outage” to TXTPPL (898775). 

• Stay informed by downloading our new mobile app, where you can easily report and track outages. The app is free to download from the Apple Store or Google Play. 

• Sign up for alerts to stay connected and receive outage updates at pplelectric.com/alerts. 

• Check the status of an outage and estimated restoration times online at pplelectric.com/outage. 

• For information on storm safety, outage restoration priorities and more, visit pplelectric.com/outage. 

Stay safe: 

• Remember, should you encounter a downed wire at any time, assume its energized and stay away. Report downed wires to PPL Electric or local emergency response agencies. 

• Never operate a portable generator in an enclosed area, like a garage, where deadly carbon monoxide fumes could accumulate. 

• Always use flashlights instead of candles as they can start fires. 

• Turn off appliances that were on when the power went off. 

• Create alternate plans if you have a medical condition that relies on electricity or call 9-1-1 for assistance. 

• Check on elderly family members, neighbors and others who may need assistance during an outage period. 

• For your safety and ours, please keep a safe distance from our crews. 

Stay warm: 

• Keep warm air in by using your doors as infrequently as possible, and close off unoccupied rooms. 

• Close blinds to keep warm air in. 

 

 

Friday, Dec. 19 at 7 p.m. 

Sustained strong winds continue to impact our service territory. We expect gusty conditions through the overnight hours could lead to additional outages. 

Since the start of the windstorm early Thursday morning, more than 81,000 of our 1.5 million customers have experienced a power outage, and there have been almost 1000 individual locations of damage on our system.

  

 

Our crews continue to work as safely and efficiently as possible to repair extensive damage like broken poles and equipment, downed trees and limbs, and downed wires. Over 40,000 customers have been restored so far, and we are working around the clock to restore service to all customers.  

 

 

 

Because of the scope of repairs, full restoration could continue through the weekend. We know how difficult it is to be without power. We have hundreds of personnel responding to the storm, providing both field-based and back-office emergency response operations across our 29-county service territory. This includes lineworkers, foresters, damage assessors and call center staff. We want to again assure you that our crews will not stop until every customer’s lights are back on.

 

 

Stay connected: 

• Report power outages online at pplelectric.com or text “Outage” to TXTPPL (898775). 

• Stay informed by downloading our new mobile app, where you can easily report and track outages. The app is free to download from the Apple Store or Google Play. 

• Sign up for alerts to stay connected and receive outage updates at pplelectric.com/alerts. 

• Check the status of an outage and estimated restoration times online at pplelectric.com/outage. 

• For information on storm safety, outage restoration priorities and more, visit pplelectric.com/outage. 

Stay safe: 

• Remember, should you encounter a downed wire at any time, assume its energized and stay away. Report downed wires to PPL Electric or local emergency response agencies. 

• Never operate a portable generator in an enclosed area, like a garage, where deadly carbon monoxide fumes could accumulate. 

• Always use flashlights instead of candles as they can start fires. 

• Turn off appliances that were on when the power went off. 

• Create alternate plans if you have a medical condition that relies on electricity or call 9-1-1 for assistance. 

• Check on elderly family members, neighbors and others who may need assistance during an outage period. 

• For your safety and ours, please keep a safe distance from our crews. 

Stay warm: 

• Keep warm air in by using your doors as infrequently as possible, and close off unoccupied rooms. 

• Close blinds to keep warm air in. 

Follow this blog for updates on restoration or visit pplelectric.com/outage.