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Safety and Security

September is National Preparedness Month. Is your family prepared?

September is National Preparedness Month, a time to think about how we can protect ourselves, our families and our communities when unexpected emergencies happen. Whether it’s a severe storm, a power outage or another type of emergency, being prepared can make all the difference.  

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A dependable transmission grid is key to reliability

A dependable transmission grid is key to reliability

Ever see a line of silver towers in a rural field? Or, maybe steel poles lining the road? Those are transmission lines, and you likely don’t give them much thought as you pass by in your car. But those transmission lines are crucial to most everything you do at home...

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Saving energy in vacation mode

Saving energy in vacation mode

Vacation should be a time to relax. And it can definitely be a time to save energy. Check out our video for some useful tips on how to prepare for time away from home. And have a safe -- and efficient -- trip!

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Energy-saving summer tips

Energy-saving summer tips

It’s a simple equation: The less you spend on energy during the heat of summer, the more you have to spend on lemonade, pool passes, ice cream, and road trips to the beach. So how do you make that happen? We’re glad to share the following tips for a cool but...

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Three common scams – and how to stop them

Three common scams – and how to stop them

A friend of ours had an embarrassing experience with would-be scammers not long ago. Her parents, who were visiting her home, answered a phone call in which a scammer claiming to be PPL threatened to cut off her power immediately if she didn't pay. Her parents became...

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On the air – and up in the air

On the air – and up in the air

As morning TV watchers might have noticed, we hosted -- and hoisted -- a special visitor at our Lancaster Service Center early in the morning of Monday, June 12. Drew Anderson, weatherman at WMPT Fox 43 in York, met with Regional Operations Director Dana Ferber for a...

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A good sign for fire companies

A good sign for fire companies

Our good friends at Pennsylvania 811 do a great contest every year that benefits fire companies while promoting public safety. And it’s pretty simple. Fire companies are asked to post an 811 message on the marquee outside their fire hall, take a photograph of it and...

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Nightlight Safety Alert

Nightlight Safety Alert

Note: This post was updated April 7 with additional information. We’ve learned about possible problems with nightlights that were distributed in energy efficiency kits and shared in schools. We are aware that some of these nightlights may get hot or smoke when plugged...

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The door-to-door dilemma

The door-to-door dilemma

As part of our ongoing You Ask, We Answer campaign, we’re answering questions we frequently receive from customers. Here's one we hear quite a bit: Someone came to my door saying they could save me money on my electric bill. They wanted to talk to me about my energy...

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Don’t be fooled

Don’t be fooled

(UPDATE: We've had several customers leave comments regarding apparent scams. Please be sure to report any scam attempts to us at 1-800-342-5775 and also to local police. Thank you.) We're warning our customers to be aware of a phone scam in which calls appear to come...

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Smart shopping

Smart shopping

As part of our ongoing You Ask, We Answer campaign, we’re answering questions we frequently receive from customers. Here's a guide on how to shop for energy supply. I’ve heard that shopping for energy can save me money but I don’t know where to start. How do I shop?...

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