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Value

How transmission costs work and what they mean for your electric bill

Learn what transmission costs cover on your PPL Electric bill, why they change, and how new large energy users like data centers affect what customers pay.

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Protecting you during National Consumer Protection Week

Protecting you during National Consumer Protection Week

This National Consumer Protection Week, learn to recognize and protect yourself from common utility scams. Scammers use threatening calls, fake websites, and even employee impersonation to target customers. Remember: PPL Electric will never demand immediate payment or ask for sensitive information over the phone or in person.

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Drones get roped in to line restoration work

Drones get roped in to line restoration work

Drones are more than just an innovative way to patrol and review electric delivery lines. They can be an innovative tool to help string them, too. At least twice in recent weeks, our employees have turned to the unmanned aerial vehicles as a way to help with...

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A stronger grid against storms

A stronger grid against storms

Updated at 11 a.m. Friday (3/2): Today’s nor’easter with its high winds is causing a lot of damage throughout our service area, and more bad weather is to come. There are many individual repair locations, so some outages may be prolonged. We urge customers to prepare...

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Power around the clock

Power around the clock

What does reliable electric service mean to you? If you own a business, it means that your computers, machinery, or cash registers can always be counted on to work when things are busiest. At home, it means your personal space can always be relied on to be well-lit...

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Please don’t post on our poles

Please don’t post on our poles

Thinking about promoting your yard sale, band concert, or campaign for township supervisor by posting signs on utility poles? Please don't. Posting signs or posters on utility poles is unsafe and, in many cases, illegal. Our line workers can be injured if their...

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Don’t get tricked by utility impostors

Don’t get tricked by utility impostors

At Halloween, we love to see princesses, vampires and superheroes ring the bell. But if fake utility workers come to your house, we want you to shut the door. Utility impostors are an evergreen-type scam that shows up now and again. Here’s how it works: Someone will...

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No A/C? No problem.

No A/C? No problem.

We want everyone to have a cool and efficient summer. But some days, when the air is thick and the temperature reaches 90 or above, it can be a challenge to stay comfortable without air conditioning. Check out our video above. Give the tips a try. And stay cool!

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Saving energy in vacation mode

Saving energy in vacation mode

Vacation should be a time to relax. And it can definitely be a time to save energy. Check out our video for some useful tips on how to prepare for time away from home. And have a safe -- and efficient -- trip!

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Energy-saving summer tips

Energy-saving summer tips

It’s a simple equation: The less you spend on energy during the heat of summer, the more you have to spend on lemonade, pool passes, ice cream, and road trips to the beach. So how do you make that happen? We’re glad to share the following tips for a cool but...

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Three common scams – and how to stop them

Three common scams – and how to stop them

A friend of ours had an embarrassing experience with would-be scammers not long ago. Her parents, who were visiting her home, answered a phone call in which a scammer claiming to be PPL threatened to cut off her power immediately if she didn't pay. Her parents became...

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On the air – and up in the air

On the air – and up in the air

As morning TV watchers might have noticed, we hosted -- and hoisted -- a special visitor at our Lancaster Service Center early in the morning of Monday, June 12. Drew Anderson, weatherman at WMPT Fox 43 in York, met with Regional Operations Director Dana Ferber for a...

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