Reliability

Investing in reliability: how we’re keeping the lights on for you

Aug 26, 2025 | Reliability

So far this year, our customers have experienced 510,000 fewer interruptions compared to the same period in 2024. That’s not just a number, it’s hundreds of thousands of evenings uninterrupted, workdays powered through and family moments kept bright. These improvements aren’t by chance — they’re the direct result of our investments in reliability and resilience, including comprehensive tree trimming programs and nearly $7 billion in grid upgrades.

Why transmission matters: powering a stronger, smarter energy future

Aug 11, 2025 | Energy Future, Reliability

When you flip a light switch or charge your phone, you probably don’t think about how electricity gets to your home or business. But behind the scenes, a powerful and reliable transmission system is working 24/7 to deliver the energy you need safely, efficiently and...

PPL Electric’s Smart Grid helps customers avoid more than 3 million outages

Aug 10, 2025 | Reliability

Imagine this: a storm rolls in, a tree branch nearby snaps, and it takes down a power line. But instead of your lights going out for the night, everything is back on in minutes. Your dinner keeps cooking, your favorite music keeps playing, your kids stay connected to...

Adding to your landscape? Plant the right tree in the right place

Mar 30, 2025 | Reliability, Safety and Security

Planting trees is great for your property and the planet—but choosing the right tree and the right location is crucial. Find out how to plant trees safely and responsibly to prevent power outages and protect your community.

Lineworker supervisor powering possibilities for women

Mar 29, 2025 | Reliability

As Women’s History Month wraps up, meet Katy Snyder, one of our field supervisors helping to power communities from our Pocono Service Center. From lineworker to leader, Katy is making a difference at PPL Electric Utilities.

Keeping the lights on, improving reliability

Mar 5, 2025 | Reliability

We know you depend on us to power your life each day, and that’s a job we take seriously. It’s why we continuously work to make our grid stronger, smarter and more resilient to better withstand severe weather, prevent outages and accommodate increasing demands on our...

PPL Electric engineers help future-proof electric grid with innovative new project

Feb 18, 2025 | Reliability

For PPL Electric Utilities Engineers Miguel Mendoza, Chris Jarrah, Amr El Hakim and their teams, future-proofing the electric grid goes well beyond new technology or software. It means combining innovative thinking, a problem-solving outlook and always keeping the...

Forester does his part to improve customers’ power reliability

Feb 6, 2025 | Reliability

Meet Casey Rishel, a dedicated forester at PPL Electric Utilities, who ensures safe, reliable power by managing tree trimming and vegetation along power lines. Learn about his role and our commitment to both electric reliability and environmental stewardship in Lycoming County.

Tips to stay safe and prepare for winter weather

Nov 4, 2024 | Reliability

Our grid is one of the most reliable in the country. Over the past decade, we have made significant investments to build a stronger, smarter and more resilient grid. From clearing vegetation around power lines and replacing aging equipment to installing state-of-the-art grid technology, our reliability investments mean customers are experiencing 30% fewer outages since 2011.

How to Stay Informed During a Power Outage

Sep 24, 2024 | Reliability, Storms and Outages

At PPL Electric Utilities, staying informed during an outage is simple. Whether you’re reporting an outage by text, checking real-time updates, or following us on social media, we’ve got you covered. Make sure to keep your phone charged, use a battery-powered radio for updates, and jot down important contact numbers to stay prepared and connected when the lights go out.