Dec 22, 2025 | Community Involvement
With the end of the 2025 calendar comes the end of the holiday season, a time filled with family, community and joy.
Throughout the year, and throughout the holidays, it’s the moments along the way — big and small — that fuel our passion to deliver safe and reliable power.
This holiday season has been a busy one for us in our communities, and we are grateful to have been able to take part in a few big events that bring joy and warmth to us all.
Lighting up the holiday in Allentown
There are few symbols more iconic during the season than the holiday tree. Our team had a blast taking part in downtown Allentown’s annual tree lighting ceremony in early December. From driving into Allentown’s ArtsPark in our decorated bucket truck to turning on the tree with the wave of a candy cane wand, the event featured everything that makes this time of year special.
Oh, and we forgot to mention Santa! We were even able to pull the big man in red away from his duties at the North Pole to take part in the festivities.
Setting the tree in Lancaster
You can’t light a tree if there isn’t a tree to light! That’s where we helped in Lancaster. To prepare the city for its lighting ceremony, our crews arrived at a home in nearby Millersville to pick up the annual holiday tree. The tree was then delivered to Penn Square in downtown Lancaster, where our crews used their equipment to safely set the tree for all to enjoy.
The gift of giving in Williamsport
Most recently, a team of PPL Electric volunteers around Williamsport headed to the local Salvation Army as part of its Red Kettle Campaign. Our volunteers helped local families pick out gifts for their loved ones and helped deliver the gifts and food items to residents’ vehicles and homes.
These are events we take part in every year to help make our communities a little brighter during the holiday season. And while we always look forward to helping lend a hand this time of year, we also look forward to helping power the little moments of magic that happen throughout the year.
PPL Electric Utilities wishes you all a safe and joyous end to your holiday season, and we look forward to delivering for you in 2026.
Nov 25, 2025 | Community Involvement
For more than a century, our dedicated team has stood by a simple belief: supporting our communities is both our responsibility and our privilege. We take pride in rolling up our sleeves and working together to empower our neighbors and create a brighter tomorrow.
As we approach the end of 2025, here are 5 of our favorite events from this past year:
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Who doesn’t love a good surprise? We started the year with visits to local schools, honoring four STEM teachers with our annual STEM Educator Awards. The teachers from each school received money to put toward classroom supplies and career development.
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As we all thawed out, our team sprung into action during Earth Month, planting trees in Harrisburg, Williamsport and Faylor Lake in Snyder County to help keep central Pennsylvania beautiful.
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The summer was a busy season for our team, but we always make time to volunteer and welcome the little leaguers taking part in the Little League World Series in Williamsport. As safety walkers during the Grand Slam Parade, our employees walk the floats along the route to let the young stars soak in a great event.
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Our annual Day of Caring was bigger than ever! 525 employees volunteered at 27 locations across our territory in September. This was followed by another 70 employees and their families taking part in our Family Day of Caring.
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While we like our traditions, we also like trying new things. We had a blast at the Suites N’ Treats Halloween event in Allentown, dressing up and handing out candy in a safe, inclusive and accessible environment designed for at-risk children and children with disabilities.
With the holiday season in full swing, our work is not done; our employees will be busy in our communities and delivering safe, reliable power to light up the moments that matter most to your families.
For more about our community involvement, visit pplelectric.com/community.
Jul 14, 2025 | Customer Service
Caring for a family is a big job, so we understand you might be facing challenges and burdens far more complex than your electric bills. If you’re caring for an aging parent or loved one, we have simple tools and resources to help you manage their bill with ease, so you can focus on what’s most important.
Our Seasonal Savings Solutions is a one-stop shop for tools to help manage your bill, become more energy-efficient and get payment assistance when you need it. Check out these resources and find the right combination of options to help your relative stay comfortable this season.
- Manage their bill: From making payments more predictable with budget billing to signing up for PPL Alerts for bill and outage notifications, we can help you stay on top of your relative’s account with ease.
- Save energy: We have no-cost and low-cost tips to save energy at home, as well as rebates on energy efficient products.
- Get help paying: If your relative is struggling to pay, we have payment arrangements and assistance programs to help all customers, regardless of income. See which option fits their situation and apply online in minutes.
Another helpful tip when supporting an elderly family member is to get added to their PPL Electric account. This can be extremely useful if you have questions about their account or want to make payments. With access to their account information, you can also sign up for a web profile to manage their bill and make payments digitally at pplelectric.com.
- As an “other,” you can speak on their behalf but would not be able to process certain transactions, like a stop service request. You wouldn’t be financially responsible for the account balance either.
- An “additional ratepayer” has all the same authority as the account holder and can perform all transactions. You would be equally responsible for the account balance.
To request these designations, call our Customer Service team at 1-800-DIAL-PPL with the account holder on the line. They will need to give their verbal consent and authorization to add you to the account.
We hope these tools help provide some relief if you’re facing the challenges of caring for an elderly relative. We know it can be tough, but we’re here to support you.
Nov 12, 2024 | Community Involvement
Powering our communities goes beyond delivering the safe and reliable electricity you depend on every day. We don’t just work in our communities; we also live and raise our families in cities and towns across our territory.
Here are just a handful of events that helped our communities throughout the year:
We started 2024 in the Lehigh Valley by reading to children at Brigadier General Anna Mae Hays Elementary School for Read Across America and Black History Month events, fostering the importance of education for our local children.
During Earth Month, our employees planted trees in Harrisburg, Bethlehem and across Lycoming County to help preserve the environment.
In June, more than 60 of our interns participated in our annual Intern Impact Day by cleaning classrooms and assembling bikes for young riders in Allentown.
To help charge an exciting future for students, we helped the Steelton-Highspire and Bethlehem Area school districts roll out their first EV buses.
But our favorite event of the year was our Annual Day of Caring in September. More than 460 of our employees assisted 20 nonprofit organizations and sites by cleaning, painting, packing food and planting trees.
We know how important it is to give back. And while we’re happy to have made a positive impact in 2024, we’re looking forward to doing even more in 2025.
For more about our community involvement, see how we’re working behind the scenes to power the moments that matter this holiday season: pplelectric.com/HappyHolidays.
Jun 4, 2024 | Environment
Thanks to our environmentally conscious customers, Pennsylvania is now 5,000 trees richer!
Back in April, we ran a campaign to encourage customers to sign up for paperless billing in celebration of Earth Month. The premise was simple, for every customer that enrolled in paperless billing during the month, we’d commit to plant a tree within one of the many communities we serve thanks to our Community Roots Program. And we’re happy to report that we’ll be planting 5,000 new trees across our service territory.
Mature trees can absorb more than 48 pounds of carbon dioxide from the atmosphere each year, according to the Arbor Day Foundation. Which means these trees — thanks to our customers — will grow up and absorb more than 240,000 pounds of carbon dioxide each year, the equivalent of removing approximately 26 gasoline-powered vehicles from roads annually. With just one small change, you’ve helped the environment in a big way. Thank you to everyone who went paperless in April!
Our Community Roots Program, which began in 2017, provides native trees and pollinator-friendly plants and seeds that enhance the environment and help beautify the region. Since the program began, we’ve distributed more than 132,000 trees, shrubs and native pollinator-friendly plants across eastern and central Pennsylvania.
Learn more about our Community Roots Program, and all our environmental efforts, at pplelectric.com/environmental. And, if you haven’t enrolled in paperless billing yet, sign up today at pplelectric.com/paperless.
