A powerful commitment to community in 2022

At PPL Electric Utilities, we power 29 counties in Pennsylvania. This isn’t just our service territory, it’s our home. It’s where we live and work. It’s where our children go to school. We’re all neighbors.

That’s why we’re proud of the support we’ve provided to our communities this year – and our commitment to continuing these efforts for years to come. Here are just a few examples of the ways we’ve brightened lives in 2022.


Throughout the year, our employees give their time and talent to support organizations they’re passionate about, including volunteering on 100+ nonprofit boards. Additionally, in 2022, there were several organized efforts during which our employees and their families could support our communities.

Man and woman plant a tree

In April, more than 150 employees planted trees, created trails and more during Earth Appreciation Month. Organizations and locations we supported included Wayne Grube Memorial Park, Hays Elementary, Lehigh Valley Zoo, Pool Wildlife Sanctuary, Northcentral PA Conservancy, Louise Moore Park and more.

This fall, over 200 employees and their families participated in United Way Day of Caring events serving nonprofit organizations in the Lehigh Valley, Harrisburg, and Benton. Participants helped complete projects at the Sixth Street Shelter, Camel’s Hump Farm, Lehigh County Humane Society, Phoebe Allentown Health Care Center, and other locations.

Supporting STEM education

One initiative about which we are particularly passionate is supporting STEM (science, technology, engineering and math) education. From the Mifflinburg Science Festival in Union County to the Summer Reading Program at the Whitehall Township Public Library in Lehigh County, and communities in between, we’ve helped offer students many new opportunities to flex their brains in 2022. Find out more about our support of STEM education programs.

We know that it’s more important than ever to engage students in STEM disciplines from an early age, and that’s one of the reasons we continue to support efforts like the PPL Foundation’s Cover to Cover program and Empowering Educators grants, which support and encourage teachers to provide hands-on STEM learning experiences. Learn more about the 2022 Empowering Educators grant recipients.

Keeping communities safe

Electrical safety exhibit outside

We take our commitment to electrical safety seriously. In 2022 alone, our Live Line Electrical Safety Exhibit, which demonstrates the dangers associated with electrical lines, reached 9,500 first responders and others. The exhibit has reached over 57,000 since its creation in 2016.

Captain Wattage addresses an electric safety worker

This year, more than 10,000 students in 60+ schools learned about electrical safety from “Captain Wattage” during a show we developed in partnership with The National Theatre for Children. That show has reached over 125,000 kids since 2015 via livestream and in-person performances.

Illustration of PPL Electric employee and a child

We also distributed thousands of free books on electrical safety for students, a program that has impacted more than 43,000 kids since its start in 2018.

Lending a helping hand

Older woman empties dishwasher

With prices rising in industries across the board, some customers are having trouble keeping up with their bills. That’s why we’ve supported customers with payment assistance and other programs, and provided tips and tools to help you use less energy. Check out our new 360 interactive tool to find the savings hiding in your home.

Going green

Osprey lands on a platform

Protecting the environment is another critical part of our community commitment. We want to keep our winged neighbors safe and thriving, all while protecting the natural beauty of Pennsylvania. We’ve built nesting platforms to protect birds of prey, and we consider the environmental impact of everything we do.

PPL Electric emplyees stand by a sign at a festival

Since our Community Roots program started in 2017, we have given away over 127,000 trees and pollinator plants to help stabilize streambanks, beautify neighborhoods and provide important habitat for birds, bees and butterflies. Over the past year, we’ve connected with thousands of people at dozens of Community Roots events at fairs, concerts, festivals, schools, land conservancies, and conservation organizations in places like Allentown, Bloomsburg, Catawissa, Honesdale, Scranton, Wilkes-Barre and Williamsport, to name a few.

As we look ahead to 2023, we look forward to continuing to serve and support the communities we all call home. Stay tuned to the community involvement category on this blog and follow us on Facebook, Twitter and Instagram to keep up with our community efforts throughout the year.


  1. Richard haverstock

    Just moved into 1925 N Dauphin ast. In Allentown Pa. Neighbor told me there was I Street light in front of my house that was removed by PPL and now the whole area is dark and is a safety Hazzard. Is there any way the street lamp can be reinstalled?

    • Kathryn

      Good Afternoon Richard, Please contact our Job Service Team weekdays 8am-5pm at 1-877-220-6016. A member of this team will assist you with your concern. Thank you!

  2. Paul Ickes

    I ordered 200.00 thermostat products on Black Friday and delivery person placed it behind my garage door. Well as you can imagine my horror as I backed my vehicle out of my garage a heard a crunching noise. Yes I backed right over the box. Who does that? I have a front porch a side porch and a back patio. Why would someone be that careless and leave a package at my garage door? So dissapointed and no one to contact!

    • Giuseppe

      I live at 36 furnace st Allentown pa 18102 and are some alectric wires above my 2 car driveway that are bothering me for 12 years,1st are to low. 2nd are many bird’s poops all the time on my cars painting corroding it, and driveway floors from birds resting on top of the wires all the time, this wires are not supplying my house but supplying electricity to way back to my home to others people apartments ,but they are running through my single House driveway that I own and pay taxes and bills on time, I like to be moved to another location not on my property.
      Is also power supply that supplying my house that are in different place but in my neighbor trees branch together Whit telephone and WiFi wires on top that bother me too, please help in this matter, thank you

  3. JeffP

    Getting really tired of power outages here in PerryCounty, that could have been prevented with proper line maintenance. Take a drive out here and see how many tree limbs are leaning in your lines. Before you give money away to community projects, please use the money to maintain your distribution system first!

  4. Liduvina Ramirez

    Need help with my bills once a month received 884.00 for mortgage that went up water plus credit cards phone oilits once a month

  5. Lou Mazzacone

    I have been trying to contact PPL the first phone call I was on hold for 45 minutes. The second phone calls on hold for another 35 minutes. I asked to speak to a supervisor I was never transferred. I cannot talk to a person in reference to a complaint that I have in reference to my bill something needs to be done and to top it off your music montage while on hold. It’s very annoying.

    • Kathryn

      Good Afternoon Joseph, We are aware the web page is not updating. Our Web Team is actively working to resolve this issue. We do not have a definitive date available yet for this correction. We appreciate your patience as we work to have this data available again. Thank you!

  6. Sarah

    Your company is hijacking our wallets. It is disgusting and worrisome with how expensive it is to provide basic needs for my family, since many necessities in my home operate on electricity. Our paychecks are staying the same while you are profiting from the inflation. I am a single mother and one income. The panic attacks I get when I see my electric bill are horrible.

    • Kathryn

      Good Afternoon Sarah, Please read about and apply for assistance programs to help with your bill under https://www.pplelectric.com/billhelp. Our OnTrack program offers a lower monthly bill based on family size, income and electric usage with debt forgiveness. Operation Help provides a credit to your account. LIHEAP is government funding with money that would post directly to your account if approved. Also, read about The Emergency Rental Assistance Program (ERAP) that provides federal funding to help individuals affected by the COVID-19 pandemic. Information on how to apply is on our website at http://www.pplelectric.com/erap. Thank you and please take care!

  7. Herbert Snipes

    I am NOT moving! Why would you threaten to shut me off on the 21st, if you didn’t hear from me? Suppose I didn’t receive your e-mail? M

    • Alecia

      Please call us at 1-800-342-5775, thank you!


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