Need help paying your bill? We have programs to help
That’s why we’re spreading the word about our programs and payment agreements. Each year, thousands of our customers receive help with their bills through these programs.
Programs for income-eligible customers
Emergency Rental Assistance Program (ERAP):
If you rent your home and your income was impacted by the pandemic, you may qualify for free grants to help with your rent and utility bills. Many of our customers have already taken advantage of this federal program. In fact, PPL Electric customers have claimed more than $4.6 million in ERAP funds so far, and there are still millions of dollars remaining in the program.
OnTrack: Get a lower fixed monthly payment. If you have a past-due balance, you will also receive debt forgiveness.
LIHEAP: Apply for free federal grants to help with your home heating bills and emergencies.
WRAP: See if you qualify for free energy efficiency products to help reduce your electricity use.
Operation HELP: Apply for a cash grant to help with home heating bills.
Programs for all customers
Budget billing: We’ll average your electric use over the entire year so your bill amount will be more predictable.
Payment agreements: We can set you up with an agreement to pay down your bill over time. Sign in to your online profile and see what options are available for you.