Sep 1, 2026 | Safety and Security
Get prepared with our Emergency Preparedness Guide.
September is National Preparedness Month, a time to think about how we can protect ourselves, our families and our communities when unexpected emergencies happen. Whether it’s a severe storm, a power outage or another type of emergency, being prepared can make all the difference.
At PPL Electric, preparedness is something we focus on all year long. We strengthen and modernize the energy grid, monitor the health of the electric system, use technology to identify needed repairs and invest in smart grid technology that can automatically reroute power around trouble spots. We also closely monitor weather forecasts and prepare additional crews and resources when severe weather is expected so we can respond safely and efficiently when outages occur.
We work year-round to prepare for storms and emergencies, and we encourage our customers to do the same. National Preparedness Month is the perfect reminder to review your plans, refresh your supplies and make sure you know how to stay informed.
Create an Emergency Plan
One of the most important things you can do before an emergency is create a plan. When a storm or power outage happens, it’s much easier to stay calm and focused if you’ve already thought through what your family will do. Knowing where to go, who to contact and what supplies you’ll need can help keep everyone safe.
Start by talking with your family about different scenarios, such as severe weather, extended power outages or other emergencies. Identify a meeting place, make sure everyone knows how to contact one another and practice your plan regularly.
As you build your plan, ask yourself:
- Does everyone know who to contact if an emergency happens while family members are in different locations?
- Does everyone know where to meet if communication is difficult?
- Have you planned for the needs of children, pets or family members with medical conditions?
- Do you have enough supplies to get through several days if services are disrupted?
- Does everyone know where to find emergency information and updates?
It’s also a good idea to keep a paper copy of important contacts. If your phone battery dies or cell service is unavailable, you’ll still have access to the numbers you need.
Even if your family already has an emergency plan, September is a great time to review it and make sure it still meets your current needs. Families change, and your preparedness plan should change with them.
Assemble an Emergency Kit
A well-stocked emergency kit can help your family stay safe and comfortable during an emergency. Experts recommend having enough supplies to last at least three days.
Your emergency kit should include:
Food and Water
Store enough non-perishable food and water for every member of your household. Foods such as canned goods, granola bars and other shelf-stable items work well. Don’t forget a manual can opener if you’re storing canned food. Plan for approximately one gallon of water per person per day.
Flashlights and Batteries
Keep flashlights available throughout your home along with extra batteries. Flashlights are a much safer option than candles, which can create a fire hazard during a power outage.
First Aid and Medications
Include a first aid kit with bandages, antiseptic supplies and any prescription medications your family may need. You may also want to keep common over-the-counter medicines on hand.
Communication Tools
A battery-powered or hand-crank radio can help you receive important news and weather updates if internet or cellular service is limited. A portable phone charger is also a valuable addition to any emergency kit.
Clothing and Comfort Items
Pack blankets, warm clothing and other seasonal items that may be needed if temperatures change. Emergencies can happen at any time of year, so plan accordingly.
Hygiene and Personal Care Items
Include basic hygiene supplies such as hand sanitizer, wet wipes, toothpaste and toothbrushes. Families with infants or young children should also pack diapers and baby wipes.
Important Documents
Store copies of important documents, insurance information and emergency contact lists in a waterproof container. Having quick access to these documents can be extremely helpful during an emergency.
Once your kit is assembled, place everything in a sturdy container and store it somewhere that is easy to access. Make sure everyone in your household knows where it is located.
Stay Informed and Stay Connected
During an emergency, information is one of your most important tools. Staying informed can help you make good decisions, stay safe and know what to expect.
Before severe weather arrives, sign up for local emergency alerts and pay close attention to weather forecasts. Charge phones and other devices and keep backup charging options available.
PPL Electric customers can also stay connected in several ways:
- Report outages online at pplelectric.com, via the PPL Electric mobile app or by texting “Outage” to TXTPPL (898775).
- Follow PPL Electric on social media for storm preparation, outage and restoration updates.
It’s also a good idea to keep a battery-powered radio nearby and maintain a written list of important phone numbers in case electronic devices become unavailable.
Preparedness Starts Today
Emergencies rarely happen when it’s convenient. That’s why National Preparedness Month serves as an important reminder to take simple steps today that can make a big difference tomorrow — create an emergency plan, build an emergency kit and stay informed.
Preparedness isn’t about expecting the worst — it’s about being ready for the unexpected. The more prepared you are today, the more confident and resilient you’ll be when challenges arise.
Sep 1, 2025 | Safety and Security
Staying informed during emergencies helps you make the best decisions for your family and keep everyone safe.
We’ve made it simple to stay connected and access the information you need when severe weather is in the forecast. Here are some reliable ways to stay updated during storms and outages:
Report or check outage status
If your power goes out, report it by texting “Outage” to TXTPPL (898775), visiting pplelectric.com/outage, or calling 1-800-342-5775.
Stay connected
Set your alert preferences at pplelectric.com/alerts to receive real-time updates on your power status. Choose text, email, phone call, or a mix of all three. You can update your settings anytime to fit your needs.
Monitor our interactive outage map
Check our Outage Map to see current outages, affected areas and estimated restoration times in your community.
Connect with us on social media
Follow us on X (Twitter), Facebook and Instagram for the latest outage updates, safety tips and news. Social media can also help you connect with neighbors and your community during widespread outages.
Keep your devices charged
Smartphones and tablets are lifelines during emergencies. Fully charge your devices before storms and consider a portable charger for backup power.
Power tip: Turn on battery-saver mode and lower your screen brightness to stretch your battery life.
Have a battery-powered or hand-crank radio
Radios can provide reliable updates when cellular networks are down. Tune in to local stations for weather alerts and emergency instructions. Don’t forget to keep extra batteries in your emergency kit.
Create an emergency contact list
Keep an updated list of important numbers, including utilities, emergency services, medical providers and family contacts. Store a printed copy in a waterproof container in your emergency kit and keep another copy in your car.
Enable weather alerts on your phone
Most smartphones can receive Wireless Emergency Alerts (WEA) for severe weather, flooding and other local emergencies. Make sure these alerts are turned on in your settings so you never miss critical information.
Be prepared, stay connected, stay safe
By following these steps, you’ll be ready to stay informed and connected during unexpected outages. A little preparation now can make a big difference when extreme weather strikes.
Jun 22, 2025 | Safety and Security, Storms and Outages
We’ve made it easy for you to stay connected and access the information you need during an emergency. Here are some reliable ways to stay updated when sever weather is in the forecast:
- Report an outage
If your power goes out, report the outage by texting “Outage” to TXTPPL (898775), by visiting pplelectric.com/outage or by calling us at 1-800-342-5775.
- Stay connected
Customize your alert preferences at pplelectric.com/alerts to receive real-time updates on your power status. Choose to receive notifications via text, email, phone or any combination of the three so you’re always informed. You can adjust your settings anytime to match your communication preferences.
- Monitor our interactive outage map
Want to see what’s happening in your area? Visit our Outage Map to view current outages, affected areas and get estimated restoration times.
- Connect with us on social media
Stay connected and following us on social media for the latest news, safety tips andinformation.s and outage news. Follow us on X (Twitter), Facebook and Instagram to receive real-time updates and connect with our customer service team. Social media also helps you stay connected with your community during widespread outages.
- Keep your devices charged
Smartphones and tablets are essential lifelines during emergencies. Ensure your devices are fully charged before anticipated storms and consider investing in a power bank or portable charger as backup. This ensures you can stay connected to receive alerts and communicate with loved ones.
Power tip: Enable battery-saving mode and reduce screen brightness to extend your device’s battery life during outages.
- Have a battery-powered or hand-crank radio
A battery-powered or hand-crank radio provides reliable access to information, especially when cellular networks are congested or unavailable. Tune in to local news stations for weather updates, emergency instructions and restoration timelines. Remember to keep extra batteries in your emergency kit.
- Create an emergency contact list
Maintain an updated list of important phone numbers, including utilities, emergency services, medical providers and family contacts. Keep physical copies in multiple locations where you can easily access them during an outage.
Safety hint: Store this information in a waterproof container in your emergency kit, and also keep a copy in your vehicle.
Be prepared, stay connected, stay safe
By implementing these strategies, you can remain informed and connected during unexpected power outages. Remember that preparation is key to navigating emergencies safely and confidently.
Jun 8, 2025 | Safety and Security, Storms and Outages
Does your family have an emergency plan in case of severe weather? You might be surprised to learn that a lot of Americans don’t have an emergency plan.
We take a lot of steps to keep our loved ones safe. We childproof our homes, buckle up in the car and install smoke detectors. But are we ready for an emergency, like a power outage or a severe summer storm?
What would your family do if the power went out for days during a heat wave? Do you have enough food, water and other supplies? Every family’s needs are different, and your plan should reflect that. For example, families with young children, pets or someone with medical needs might require more detailed planning.
Why planning matters
Having a plan in place before summer storms hit can make all the difference. It’s much easier to stay calm and focused when you’ve thought through the details ahead of time. Knowing where to go, who to contact and what to have on hand will help you keep your loved ones safe.
With storm season approaching, now is a great time to review and update your emergency plan. Even if you already have a plan, it’s important to make sure it still meets your family’s current needs.
Get started on your plan
If you don’t have a plan yet, now is the perfect time to create one. Here are a few questions to ask yourself:
- Does everyone know who to contact and where to go if a summer storm hits when you’re not home?
- Do you have an emergency kit with enough supplies for at least three days?
- Does everyone know how to stay informed with the latest weather alerts?
Resources to help you prepare
We’ve gathered essential information from trusted sources like FEMA, the U.S. Department of Homeland Security, the Red Cross and the U.S. Department of Health & Human Services to create a comprehensive guide just for you. Our guide brings together the best practices and recommendations from these expert organizations into one convenient place, making it easy for you to review and follow.
Key tips:
- Keep a paper copy of your emergency contacts: If your phone dies during a storm, you’ll still have access to important numbers.
- Use our checklist to build your emergency kit: It’s designed with all the details you need to be prepared for summer weather emergencies.
- Teach your kids what to do during a storm emergency: Help them stay calm and know what to expect.
Download our Emergency Preparedness Guide
Check out the infographics below for more detailed guidance on creating your emergency kit and preparing your family. Being prepared for summer storms is essential, not just for yourself, but for everyone who depends on you.

Jan 14, 2024 | Storms and Outages
Power outage? Text “outage” to “TXTPPL” (898775) or report it here.
January 16 at 12 p.m.
Our crews are working through final restoration efforts and will have customers restored by 5 p.m. today. Since Friday, we’ve restored power to more than 128,200 customers. We want to thank our customers for their understanding, as well as our crews, contractors and support staff for their dedication during the storm.
January 15 at 3 p.m.
Weather has remained calm since yesterday’s heavy wind, which has helped us continue restoration efforts throughout the day. We’ve restored power to more than 124,600 customers since Friday. At 3 p.m we had about 3,200 customers with remaining outages.
We’ve updated our ERTs and now expect most customers to be restored by 11 p.m this evening, with the rest by 3 p.m. tomorrow.
If you’re still without power, check out the list of available warming stations below.
January 15 at 9 a.m.
Sunday afternoon’s heavy wind caused extensive damage across our territory resulting in additional outages. Our team is working to assess that damage and determine how long it will take to make individual repairs. Once damage is assessed, you may receive an updated ERT.
Since the start of the storm, we’ve restored power to approximately 119,000 customers. As of 7:30 a.m. this morning, there were 6,273 customers without power. Our crews will keep working until all customers are restored.
If you’re still without power, check out the list of available warming stations below.
January 14 at 7 p.m.
After a long week of stormy weather, heavy winds caused widespread outages across our territory Sunday afternoon. Since the start of this storm on Friday, our crews have restored power to nearly 94,000 customers. As of 6 p.m. today, there were approximately 32,700 customers without power.
We’ll work as safely and quickly as possible to assess damage and restore power to all customers who are impacted. We’ve called in additional resources to help with restoration efforts, including line workers, foresters, damage assessors, electricians and call center staff.
We understand it’s especially difficult to be without electricity as temperatures decline. We’re gathering information from our Emergency Management Partners to share available warming stations.
Here’s a current list of warming stations, by county:
BUCKS COUNTY
Quakertown Masonic Lodge – First Floor
501 W. Broad Street Quakertown, PA 18951
Hours: 9 p.m. on January 14 – January 21
Our Lady of Guadalupe
5194 Cold Spring Creamery Road Buckingham, PA 18902
Hours: 9 p.m. on January 14 – January 21
Woodside Church
1667 Edgewood Road Lower Makefield, PA 19067
Hours: 9 p.m. on January 14 – January 21
Haycok Township Community Center
1014 Old Bethlehem Rd. Haycock Twp, PA
Hours: 9 p.m. on January 14 – January 21
NORTHUMBERLAND COUNTY
Stonington Fire Company
2732 State Route 61, Sunbury, PA
Hours: Open from 12 p.m. on January 15
SUSQUEHANNA COUNTY
Union Dale Fire Station
880 S Main St, Union Dale, PA
Hours: 6 p.m. – 9 p.m. on January 14
9 a.m. – 12 p.m. and 6 p.m. – 9 p.m. on January 15
UNION COUNTY
Red Cross Location
249 Farley Circle Lewisburg, PA 17837
Hours: Open from 6 p.m. on January 14
We’ll continue to post updates on this page throughout the storm. Stay informed and adjust your outage alert preferences at pplelectric.com/alerts. If you experience an outage, report it at pplelectric.com/outage or text “Outage” to TXTPPL.