Jul 10, 2026 | Storms and Outages
When severe storms moved through our service territory over the Fourth of July holiday weekend, they left behind widespread damage and more than 260,000 customer outages.
What followed was one of the largest restoration efforts in PPL Electric’s history.
As we observe Lineworker Appreciation Day on July 10, we want to recognize the thousands of employees, contractors and mutual assistance personnel who worked around the clock to restore power safely and efficiently to the communities we serve.
While customers often see the bucket trucks and crews making repairs in their neighborhoods, the restoration effort extends far beyond what happens along roadsides and in backyards. Lineworkers worked alongside forestry crews, damage assessors, logistics specialists, dispatchers, mechanics, safety professionals and many others to coordinate a complex response across our service territory.
More than 3,000 personnel supported restoration efforts during this event, making it the largest restoration workforce PPL Electric has assembled since Hurricane Sandy.
Crews repaired broken poles, replaced damaged equipment, rebuilt sections of power lines and navigated challenging conditions to bring customers back online. At the same time, support teams coordinated staging areas, delivered materials, assessed damage and worked to ensure crews had the resources needed to perform their jobs safely.
We are especially grateful to the mutual assistance crews who traveled from across the United States and Canada to help our communities recover. Their willingness to leave home and support customers they have never met reflects the strong partnership that exists across the electric industry.
Restoration work can be demanding, requiring long hours, specialized skills and an unwavering commitment to safety. During major storm events, lineworkers and support personnel often work day and night until every customer who can be restored is restored.
As this restoration effort comes to a close, we want to thank every member of the team who played a role in helping our customers recover.
On Lineworker Appreciation Day — and every day — we recognize and appreciate the dedication, professionalism and service of the men and women who help keep the lights on and respond when our communities need them most.
Thank you, lineworkers.
Jun 9, 2026 | Safety and Security
Extreme heat can be more than just uncomfortable — it can affect your health, increase your energy use and make it harder to stay cool at home. It’s also a time when the electric system is working harder to meet increased demand, and we know that’s when you rely on us most. That’s why we’re working behind the scenes to keep power flowing while helping you stay prepared.
As temperatures rise, air conditioners, fans and other cooling appliances work overtime to keep you comfortable. These devices often run longer and work harder during extreme heat, driving up electricity use across the region.
At the same time, extreme heat can pose real health risks. Health experts, including the Centers for Disease Control and Prevention (CDC), say air conditioning is one of the most effective ways to prevent heat-related illnesses. If you don’t have air conditioning at home, spending time in cooler places like shopping malls, libraries or community cooling centers can help you stay safe.
While at home, a few simple steps can help you stay comfortable and use energy wisely:
- Block the sun: Close blinds and curtains during the day.
- Limit indoor heat: Avoid using ovens, dryers and dishwashers at times of peak heat.
- Fans cool people, not rooms: Run ceiling and portable fans only in occupied rooms.
Staying safe during extreme heat is just as important as staying comfortable:
- Drink fluids often.
- Wear light, breathable clothing.
- Take breaks in cool spaces.
- Check on neighbors and loved ones.
If you feel dizziness, nausea or unusual fatigue, take it seriously, find ways to cool down right away or seek medical attention.
What we’re doing to keep your power reliable
While you’re focused on staying cool, we’re focused on keeping your power reliable. Extreme heat and higher electricity use can put added stress on equipment, which is why we prepare year-round. Our teams replace aging equipment, trim trees and install advanced technology like Smart Grid devices to strengthen the system.
During heat waves, we closely monitor the grid and use real-time data to spot and address issues early. And, if an outage occurs, our crews are ready around the clock to respond safely and restore service as quickly as possible.
We’re here with you
Extreme heat can be dangerous, but you don’t have to face it alone. By taking a few simple steps, you can stay safe, manage your energy use and look out for those around you.
We’re committed to strengthening the system and supporting our customers when it matters most — so you can feel confident knowing we’ve got your back when temperatures rise.
May 28, 2026 | Safety and Security
With warmer weather on the way, many people are heading outside to tackle yard projects, enjoy time with family and make the most of the summer season. As outdoor activity ramps up, PPL Electric Utilities is reminding you to stay aware of potential electrical dangers around their homes.
Safety is more than a commitment at PPL Electric Utilities — it’s a core value that guides everything the company does. That includes helping you recognize risks and take simple steps to stay safe near power lines and electrical equipment.
As you prepare your yard or start outdoor projects, it’s important to look above and below:
- Overhead power lines can pose a serious hazard if ladders, tools or equipment come too close.
- Always keep yourself and anything you’re using at least 10 feet away from power lines and carry ladders parallel to the ground to avoid accidental contact.
Planning to dig? Whether you’re planting a tree, installing a fence or starting a landscaping project, always call 811 at least three business days in advance. This free service helps identify underground utility lines and can prevent serious injuries and costly damage.
You should also be cautious around electrical equipment in the yard:
- Keep areas clear around pad-mounted transformers, avoid contact with equipment and keep children and pets away.
- Don’t use electrical equipment or extension cords in rainy or wet conditions.
- Check all outdoor outlets and install waterproof covers.
Most importantly, if you ever see a downed power line, stay far away and assume it is energized. Keep people and pets at least 100 feet back and, if you see a downed wire, report it immediately to PPL Electric by calling 1-800-342-5775 and say “downed power line.”
As summer approaches, a few simple precautions can go a long way toward keeping outdoor activities safe. By staying alert and informed, you can enjoy everything the season has to offer — without the risk.
May 5, 2026 | Reliability
A strong storm rolls through your neighborhood. The wind picks up, rain pours down and a tree branch comes crashing into a power line. In the past, that might have meant hours without electricity. But today, many customers might not notice anything at all because of PPL Electric’s Smart Grid.
Over the past decade, we’ve invested in building a smarter, stronger electric grid, with Smart Grid technology playing a major role. It’s designed to help prevent outages before customers experience them and restore power faster when problems do happen.
The Smart Grid is made up of intelligent devices, sensors and software installed throughout our system. These tools constantly monitor the flow of electricity and quickly detect issues caused by storms, fallen trees or failing equipment. Should a problem occur, the system can isolate it and reroute power around the trouble spot in real time — often restoring service to many customers in just minutes.
Since 2015, this technology has prevented more than 3 million outages across our service territory. That means millions of moments where lights stayed on, homes stayed comfortable and everyday routines weren’t interrupted. Even when outages can’t be avoided entirely, the Smart Grid helps reduce how long they last as the data we receive from devices also helps us pinpoint issues and dispatch crews more efficiently to handle issues as safely and quickly as possible.
And our Smart Grid is getting smarter every day. PPL Electric was the first utility to implement a Smart Grid in this way, and we’re continually upgrading it with better automation, faster communication and advanced tools that help us respond more efficiently. Between 2026 and 2029, we’re investing more than $8 billion in infrastructure improvements, including expanding grid automation with additional Smart Grid devices to further strengthen reliability.
Smart Grid technology is one part of a larger reliability effort that also includes rebuilding aging power lines, installing more storm‑resistant poles and wires, trimming trees year‑round and maintaining equipment before it fails. Together, these proactive investments help deliver reliable electric service you can depend on.
Keeping your lights on means planning ahead, investing wisely and using technology to work smarter. That’s how we create value for customers today — and build a grid that’s ready for tomorrow.
Learn more about how we’re working every day to keep your power on at pplelectric.com/reliability.
Apr 22, 2026 | Safety and Security
May is National Electrical Safety Month, a great time to learn how to stay safe around electricity at home. Electricity helps power our lights, appliances, phones, and more — but if it’s not used the right way, it can be dangerous.
According to the Electrical Safety Foundation International, electrical home structure fires cause the following every year:
- $1.3 billion in property damage
The good news? Many electrical accidents can be prevented with a few easy safety steps. Here’s a room-by-room guide to help you and your family stay safe at home.
CLICK THIS LINK FOR A DOWNLOADABLE AT-HOME SAFETY CHECKLIST: PPL Electric Utilities At Home Electrical Safety Checklist
Download this room-by-room checklist to help keep you and your home safe!
Living Room Safety
Living rooms often have lamps, TVs, game systems and phone chargers — all using electricity.
Safety tips:
- Check cords on lamps and electronics. Don’t use them if they are cracked or frayed.
- Make sure outlets and switches have faceplates and work properly.
- Never run cords under rugs or furniture, as they can overheat.
- Keep space heaters far away from curtains, furniture and other items that can catch fire.
- Don’t plug too many things into one outlet or power strip.
- If children live in or visit your home, use outlet safety covers.
Kitchen Safety
Water and electricity don’t mix, so kitchens need extra care.
Safety tips:
- Keep appliances like toasters and mixers away from the sink.
- Unplug small appliances when you’re not using them.
- Make sure refrigerator coils are clean and there’s space behind the fridge for airflow.
- Kitchens should have GFCI outlets (outlets with “test” and “reset” buttons). Test them once a month.
- Keep a Type C fire extinguisher nearby in case of an electrical fire.
Bathroom Safety
Bathrooms also have water, which makes electrical safety very important.
Safety tips:
- Keep hair dryers, razors and other electric items away from sinks, tubs and toilets.
- Unplug appliances when you’re done using them.
- Install and test GFCI outlets monthly.
- Use safety covers on unused outlets, especially if kids are around.
Bedroom Safety
Bedrooms may seem low-risk, but chargers and cords can still cause problems.
Safety tips:
- Don’t run cords under beds, rugs, or furniture.
- Unplug phone chargers and other electronics when not in use.
- Check cords regularly for damage.
- Make sure outlets and switches are covered.
- Install smoke and carbon monoxide detectors outside sleeping areas and on every floor of your home.
Basement Safety
Basements often hold big appliances and electrical panels.
Safety tips:
- Know where your main electrical shutoff is located.
- Label your circuit breaker box clearly so you know which breaker controls each area.
- Make sure breakers have the correct amperage.
- Clean dryer lint after every use and leave space behind washers and dryers for airflow.
- Use GFCI outlets near washers, sump pumps, and utility sinks.
- Keep space heaters away from boxes and stored items.
Garage Safety
Garages often use power tools, heavy equipment and additional appliances.
Safety tips:
- Check cords and plugs on all tools.
- Unplug tools when they’re not in use.
- Use tools with three-prong plugs when possible.
- Avoid overloading outlets, especially when using power tools.
- Make sure your garage has the correct breaker size for its electrical needs.
- Keep boxes and storage items away from outlets and wiring.
Outdoor Electrical Safety
While it’s important to make sure the inside of your home is safe, at home safety also means being careful outdoors.
Safety tips:
- Use outdoor-rated outlets with waterproof covers.
- Never use indoor extension cords outside. Look for cords marked “SJTW.”
- Only use generators outdoors, at least 20 feet away from your home, and never near doors or windows.
- Never open or touch your electric meter—only trained professionals should do that.
- Before digging for any project, call 811 at least three business days ahead to avoid hitting underground lines.
A Safe Home Starts With You
Electrical safety doesn’t have to be hard. By checking cords, using the right outlets and keeping electricity away from water and flammable items, you can help protect your home and your family.
This National Electrical Safety Month, take a few minutes to walk through your home and spot potential hazards. Small steps today can help prevent big problems tomorrow.
