Responding to Winter Storm Elliott

Dec 22, 2022 | Storms and Outages

Power outage? Text “outage” to “TXTPPL” or report it here.

Update: 12.24.22, 6 p.m.

• Winter Storm Elliott, which began Thursday afternoon, has caused power outages across our territory.
• As of approximately 6 p.m., less than 2,000 of our 1.4 million customers were without power.
• Since the beginning of the storm, our crews have restored power for nearly 102,000 customers.
• Our crews continue to work to restore each and every customer as safely and quickly as possible. The best way to stay up to date on your specific outage is through PPL Alerts here. You can also check the status of an outage here.
• We’re expecting very cold temperatures throughout the weekend. Please read the extreme cold safety tips below. Stay safe and be well.

Update: 12.24.22, 12 p.m.

• Winter Storm Elliott, which began Thursday afternoon, has caused power outages across our territory. If additional outages occur today, we’re prepared to respond.
• As of approximately noon, about 5,000 of our 1.4 million customers were without power.
• Since the beginning of the storm, our crews have restored power for nearly 100,000 customers.
• Our crews — as well as crews from peer utilities — continue to work to restore each and every customer as safely and quickly as possible. The best way to stay up to date on your specific outage is through PPL Alerts at pplelectric.com/alerts. You can also check the status of an outage online at pplelectric.com/outage

Update: 12.23.22, 4 p.m.

• Winter Storm Elliott, which began Thursday afternoon, has caused power outages, and we’re expecting more outages as the storm evolves.
• As of approximately 4 p.m., about 32,000 of our 1.4 million customers were without power.
• Since the beginning of the storm, our crews have restored power for more than 53,000 customers.
• Our crews — as well as crews from peer utilities — continue to work to restore each and every customer as safely and quickly as possible. The best way to stay up to date on your specific outage is through PPL Alerts at pplelectric.com/alerts. You can also check the status of an outage online at pplelectric.com/outage
• The temperature is falling and we’re expecting very cold temperatures throughout the weekend. We encourage our customers to stay safe during this time.

Update: 12.23.22, 10:30 a.m.

The forecast is calling for plummeting temperatures as an artic front moves through the area. Please stay safe and be prepared with these tips:

• Prepare and maintain an emergency kit with food, water, medication and any pet supplies you may need.
• Open curtains on your south-facing windows during the day to allow sunlight to naturally heat your home and close them at night to reduce the chill you may feel from cold windows.
• Heat loss is even greater during periods of extreme cold. Cover drafty windows.  Roll up a towel or blanket for the bottom of drafty exterior doors. (When possible, add caulk or weather stripping to seal air leaks around leaky doors and windows.)
• When you are home and awake, set your thermostat as low as is comfortable. (If you raise the thermostat, your home will use more energy.)
• Before going to sleep or if you’re out of the house, turn your thermostat back 10° to 15° for eight hours and save around 10% a year on your heating and cooling bills.
• Keep your fireplace damper closed unless a fire is burning. Keeping the damper open is like keeping a window wide open during the winter; it allows warm air to go right up the chimney.
• Check the seal on the fireplace flue damper and make it as snug as possible.
• If you have a power outage, avoid using candles for lighting because they can start fires. Use flashlights instead.
• If you use a portable generator, never operate it in your home, garage or any enclosed area where deadly carbon monoxide fumes can accumulate.
• If you rely on medical equipment or have special personal needs, plan what you would do in the event of an extended power outage at your home.

Update: 12.23.22, 9 a.m.

• Winter Storm Elliott, which began Thursday afternoon, has caused power outages. We’re expecting more outages throughout the day as winds ramp up and temperatures plummet. Our crews — as well as crews from peer utilities — continue to work to restore each and every customer as safely and quickly as possible.
• As of approximately 9 a.m., about 2,600 of our 1.4 million customers were without power.
• Since the beginning of the storm, our crews have restored power for more than 20,000 customers.

Update: 12.22.22, 1 p.m.

Winter Storm Elliott has entered our area and is expected to bring rain, wintry precipitation, heavy winds, and plummeting temperatures through Saturday. With a storm of this magnitude, we are expecting power outages. We want you to know that we’re ready to respond.

We have more than 2,000 employees from our own team and peer utilities prepared to support our restoration efforts. We’ll work as safely and quickly as possible to assess damage and restore power to all customers who are impacted.

We’ll be posting updates on this page throughout the storm. If you need to report an outage, check estimated restoration times, or adjust your alert preferences, click here.

While we’ve prepared for possible outages, we want you to be prepared too:

• Charge your cell phones, portable chargers, and other electronic devices so they’re ready to use in case of an emergency.
• Prepare or update your emergency kit with food, water, medication, and pet supplies.
• Double check your flashlights for batteries.
• If you have a portable generator, test it to make sure it’s working, but don’t operate in an enclosed area, like a garage, where carbon monoxide fumes could accumulate.
• Assume any downed power line is energized. Stay clear by at least 100 feet and keep kids and pets away. If you see a downed power line, report it immediately by calling 1-800-342-5775.