We know one size doesn’t fit all – that’s why we offer a variety of different options to pay your bill. Whether you prefer the convenience of AutoPay, paying online with your credit card or still like to pay via one of our payment centers, we’ve got you covered. Check out all of your options below:
Checking or savings account – Make a one-time payment on the date of your choice. You can save your information or even schedule a future payment, as long as it’s before your due date. If you don’t want to pay online, you can also use your checking or savings account information to pay via a customer service representative or our automated phone system.
AutoPay – Enroll with your bank account information and we’ll process your payment free-of-charge on your due date.
Text to pay – Text “Pay” to TXTPPL (898775) and we’ll process your payment immediately.
Credit card – Process a secure payment with your credit card either online, through our automated phone system or with a customer service representative for a small fee.
Payment center – Find a local bill payment center and make a cash payment for a $2 fee.
Mail – You can always mail a check with your monthly bill.
john.rxxxxxx@gmail.com
want to enroll in auto pay
Good afternoon John, Please sign in to your account under http://www.pplelectric.com/paybill. Scroll to the bottom of the page to click on Enroll in Autopay. Then enter your financial information until you receive a confirmation page. Your account must be paid current to enroll. Let us know if we can help you further.
xxx 5th st. p0rt carbon pa 17965
Paying by mail is a joke. I get the bill pay it right away and mail it from Long Island NY to St Lo. If it gets there it’s near or after the due date. Terrible system. Have to cancel check to avoid a late fee but incure a credit card payment feet.
Good afternoon Robert, We understand paying by mail can be frustrating. Please know there are several options to pay your bill such as online payment with checking, savings or debit/credit card or enroll in automatic bill payment with your bank account information. We’ll process your payment free-of-charge on your due date. Read more under http://www.pplelectric.com/paybill.
L have tried to pay my bill with a credit card by phone and system does not allow me to do so. The credit card is valid with enough credit to pay the bill.
Hello Chritine, We are sorry to hear of your frustration. Our vendor (Paymentus) accepts Discover, MasterCard, or Visa for credit card payments and Visa or Mastercard debit cards. Paymentus can be reached at 1-844-278-3310. Contact Paymentus Customer Service for any issues at 1-800-420-1663. Thanks.
Is there a fee for paying online by credit card (rather than paying by check)? I don’t want to create an online account, then find out there is a monthly fee for paying my bill. If there is a fee, what is the amount? I will grudgingly compare it to postage plus the cost of checks.
(I prefer to not give bank account information for auto-pay.)
Good afternoon Laura, Paymentus is our vendor that accepts debit/credit card payments. The fee is $2.50 charged by Paymentus for every residential transaction of up to $1,000. To make a payment using a credit or debit card, the customer must call 1-844-278-3310, or visit PPL’s website http://www.pplelectric.com to link to Paymentus. Payments can be made 24 hours a day, seven days a week. We hope this helps with your comparison with post cost.
I don’t see the option to set up an account. Only how to sign in. How do I sign in and view my account. I have always mailed in my payment.
Good afternoon Alan, To set up a web profile, please go to http://www.pplelectric.com and click on “Sign In”. Next click on “Create new web profile.” Then add your username and password. You will need to have your current bill with you to enter your bill amount and due date for security reasons. Once you add your email, we send a link for you to click on to activate your new web profile account. If you need assistance with this, please call our Web Team at 1-800-342-5775 (say Web question) weekdays 8am-5pm. We appreciate your inquiry.
Alan D Bauder
I pay this PPL Electric bill every month by check. I have been doing that as long as can remember. I tried setting up an account so i could pay online but every attempt failed. My brothers name is on the account and guess that is possibly why. My brother pays the garage bill and I pay the house bill. I recently mailed out the for June on 07/19/2025. the due date was 07/23/2025. So now it is 07/28/2025 and this check has not yet been posted in my checking account. This isn’t the first time it has taken place. Not long ago a check I mailed completely disappeared. I guess could have something to do with the bill going to St. Louis. I can’t believe an electric from Pennsylvania goes to St. Louis. That seems really stupid to me. I think it is about time that PPL figures out what is going on. There absolutely no way it should take this long. I check my bank account everyday to see if has gone through yet. I am still waiting.
Good afternoon Alan, we understand your frustration and would like to assist. Please send us a pm or dm with your account number, address & phone number so we can review your account. Also, read more and consider signing up for automatic bill payment under http://www.pplelectric.com/paybill. Thanks.