Question mark graphic

Customer Service

Understanding your bill

We understand that your electric bill is a primary part of your monthly expenses and it’s important to us to deliver safe, reliable electricity to your home at a fair price. Let’s clear up some common misconceptions about your PPL Electric bill.

Featured Posts

Take precautions, stay safe during extreme heat. 

Take precautions, stay safe during extreme heat. 

Learn vital strategies to protect yourself and loved ones during extreme heat events. Discover health-focused cooling tips, energy-saving techniques and practical ways to stay comfortable when temperatures soar. From CDC recommendations to simple home adjustments, this guide provides essential information to beat the heat safely while managing energy costs.

read more

Categories

Archives

Latest Stories

Springing into community action

Springing into community action

April 2025 marks another busy month of community service for PPL Electric Utilities as we continue our 100-year commitment to eastern and central Pennsylvania. From Earth Day environmental projects to educational career programs and foundation grants, we’re springing into action throughout our service territory.

read more
Make every day Earth Day

Make every day Earth Day

Looking for ways to green your routine? It’s easy. Start with a new, simple habit. Maybe it's taking a shorter shower or adjusting the thermostat. You don’t need to make major changes to make a big difference when it comes to helping our planet—because every little...

read more
Keeping the lights on, improving reliability

Keeping the lights on, improving reliability

We know you depend on us to power your life each day, and that’s a job we take seriously. It’s why we continuously work to make our grid stronger, smarter and more resilient to better withstand severe weather, prevent outages and accommodate increasing demands on our...

read more
Protecting you during National Consumer Protection Week

Protecting you during National Consumer Protection Week

This National Consumer Protection Week, learn to recognize and protect yourself from common utility scams. Scammers use threatening calls, fake websites, and even employee impersonation to target customers. Remember: PPL Electric will never demand immediate payment or ask for sensitive information over the phone or in person.

read more
PPL Illustration