Reliability means you can be confident that when you flip the switch, your lights will come on.
It means that if a storm knocks out your power, our smart grid will react to limit the size of the affected area and reroute power to get your lights back on quickly while we make repairs. Sometimes that outage will be so short you won’t even realize it happened.
We pride ourselves on the reliability of our power grid – a grid with millions of parts serving a land area larger than New Jersey. But that reliability doesn’t happen by accident.
It’s the result of constant investment, innovation, and invention.
Here’s a peek at a couple of industry leading innovations that are keeping our grid reliable for you.
We recently received patents for innovations designed to increase reliability. The purpose of our patents – to benefit our customers – is what makes us most proud.
One of our patents was for work that allowed older grid equipment to help reroute power and keep the lights on in the early days of our smart grid rollout.
We continue to replace this older equipment, and the system developed continues to boost reliability.
Another patent is for a device that increases the lifespan of our poles by allowing other attachments, like phone and cable wires, to be attached without drilling nearly as many holes in the pole. That helps poles last longer.
We’re always looking for innovative ways to improve your service at the right cost. That’s PPL value.
There are more than 10,000 solar systems installed within our service area. With solar panels becoming more and more affordable, we know this is just the start.
In fact, the pace of new systems installed so far this year is already ahead of last year. And that’s a good thing!
Why? Because our grid is ready for more customers to produce power when the sun shines and the wind blows. Our grid is designed to help us effectively manage the flow of that new energy. Best of all, we’ve made it easy for you to apply to install systems that make power from the sun, or wind. Most applications get approval within a day.
Today’s power grid is vastly different than even a generation ago. We understand the importance of embracing the changing energy landscape which is shifting from a model that has existed since Thomas Edison.
Today, power is flowing in two directions — traditional power generation traveling to homes and businesses over transmission and distribution grids and power coming back onto the grid from end points like rooftop solar or wind turbines. By effectively managing that power flow we can help avoid more costly alternatives, like building new power lines or substations. That helps keep rates reasonable.
Considering installing solar or wind power where you live? Our state-of-the-art grid is ready to welcome you. We know you depend on us – and we deliver.
Visit our renewable energy page for the latest information.
Combine innovation with smart investment and good things happen.
In our case, a comprehensive installation of smart grid technology over recent years has allowed us to prevent more than 1.3 million customer outages since 2015. That’s a major milestone and one we believe can’t be equaled by any other electric utility in the country.
What is smart grid? It’s a combination of state-of-the-art automated sensors and switches, coupled with an advanced software system, that acts instantly to reroute power around a trouble location and reduce the outage footprint to the smallest possible area. Our lineworkers then respond to make the necessary repairs.
A million is a huge number, but what does it mean? We estimate that customers have avoided a total of 100 million minutes in the dark since 2015. That’s 190 years of time!
This achievement demonstrates how we’re using technology, innovation, and data to deliver more for you, our customers. It’s how we reliably power your home, business, and community each day. That’s peace of mind and value for your energy dollar.
We’re going to keep imagining, keep innovating and keep making our grid stronger, smarter, and more reliable and resilient. Here’s to the next million!
The world is changing fast and the electric power grid is no exception.
For the longest time, power flowed just one way: from the power plants, across transmission lines, to substations and finally through distribution lines to homes and businesses.
Now, with more renewable energy like solar and wind, that power is starting to flow both ways, with renewable power coming onto the grid.
Renewable energy is right for our customers, community and world. That’s why we’ve invested in the future to make sure the power grid is ready.
Our network of transmission lines (#2 below) plays an important role in supporting renewables. Just like our highway system, transmission is responsible for moving electricity quickly and safely over long distances.
A cleaner energy future requires moving electricity to cities and other areas that need it. Transmission is critical in transporting renewable energy from where it is produced – often in remote, rural areas – to where it’s needed.
The sun doesn’t always shine, and wind doesn’t always blow. New technologies are needed on the transmission system to keep electricity flowing whenever power is needed.
We’ve taken steps to modernize and upgrade the transmission system to help prevent outages for customers, safeguard against cyber and physical attacks, and to support adding more renewables to the grid.
Sensors automatically identify problems on the grid, so power can be remotely rerouted to where it is needed, isolating the problem and quickly restoring power to customers.
We’re doing other things like using data analytics to signal when a piece of equipment needs to be replaced and identifying damaged or diseased trees– before they cause a power outage.
Preserving our transmission system is increasingly important to a safe and reliable power grid. With our innovation and advanced technology, we’ll be prepared.
We’ve never been afraid to experiment with new technology or implement innovative ideas if it means more reliable service for our customers.
So as soon as battery technology became more advanced, our engineers were excited to launch a program within the PPL territory, specifically along a line in the Harrisburg region that experienced outages in the past.
These batteries, connected to the grid, will instantly kick-in when customers are out of power and can keep the lights on for 6 hours or more!
The Harrisburg battery project is the first of its kind on the PPL grid and we’re already looking into other regions that would benefit from this technology.
This innovative solution is a huge plus for power quality and reliability for our customers. And batteries are just the start of ensuring a safer, more reliable and resilient grid.
