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Jun 29, 2020 | Customer Service | 0 comments

Personalized Service for Business Customers

Meet our specialized team

We deliver electricity to a wide range of residential and business customers throughout Pennsylvania. However, our large power customers, such as national and industrial accounts, have unique questions and issues that require personalized support. That’s why we have an outstanding team of Key Account Managers to offer the service they need.

Each of our Key Account Managers (KAMs) supports large businesses in one of eight regions across our territory. Not only do they serve as liaisons and advisors for coordinating major projects, they also provide solutions to various customer issues including emergency or planned outages, billing and metering questions, service projects and real estate. Ultimately, they’ll help you run your businesses safely, efficiently and successfully.

Here’s a list of our KAMs and the regions they support.

Photo Grid of Key Account Managers, their names and the regions they support in PA

 

If you’re a mid-sized business in one of these regions, you’re also entitled to personalized support. Contact our Business Accounts team by emailing businessaccounts@pplweb.com or calling 1-888-220-9991 and selecting option 4 to discuss your account.

Lastly, we’re always here to support our entrepreneurs and small business customers. You can find resources by visiting our website or calling 1-800-342-5775.

 

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