You hear a lot from us about utility scammers. Why is that?

Because they never take a day off. They’re always looking for the next opportunity to trick you into giving them money or your personal information. Often, they threaten to shut off your power if you don’t pay instantly.

That’s not how we operate at PPL. Ever. We may call you to discuss an overdue bill, but our goal is to help get you the assistance you need. We offer options, not ultimatums. Service will never be disconnected without advance written notice.

It’s Utility Scam Awareness Week and a good time to reinforce how you can avoid becoming a scam victim. These thieves want to catch you off guard and push you into doing something quickly. Don’t fall for it.

If you get a call, an email, or someone comes to your door, and you think it might be a scammer, slow down and use your senses. Look and listen closely. If something doesn’t seem right, call us at 1-800-342-5775 to verify anything someone tells you about your electric service or your account.

Be familiar with your account and account balance. Take time to check what you’re being told against your account at pplelectric.com or on your paper bill.

Another piece of advice: spread the word. 📣 If a scammer tries to target you, they may also try to target others in your community. Together, we can stop scams.

Learn more: Fraud & Deceptive Marketing