Summer heat and increased energy use can bring extra stress. We’re here to help you stay in control.
Our Bill Toolkit makes it easier to manage your bill, understand your energy use and find help when you need it. Whether you’re planning ahead or looking for support today, you’ll find simple tools and resources designed to meet you where you are.
Since no two households are the same, our Bill Toolkit offers a wide variety of resources for all families, regardless of income.
Choose the solutions that work for you and save this summer.
Manage your bill.
Take steps now to make your payments more predictable and avoid surprises later in the season.
- Budget Billing: Enroll for more predictable payments.
- PPL Alerts: Stay informed with alerts about Price to Compare changes and bill due reminders.
- Shop for a supplier: Review offers from third-party suppliers and choose one that’s right for you.
Manage your energy use.
Small changes can make a big difference, especially as summer usage begins to climb.
- Explore Energy Analyzer: See when, where and how your home uses energy so you can learn where to use less and save more.
- Find No-Cost Energy Saving Tips: Easy ways to stay cool while using less electricity.
- Schedule a Virtual Assessment: Kickstart your energy efficiency journey and get personalized recommendations with a no-cost home energy assessment.
Get help paying, now.
If paying your bill is a challenge, support is available for all households.
- Set up a payment arrangement: Pay off a past due balance over time.
- Get assistance: See if you’re eligible for fixed monthly payments and debt forgiveness with OnTrack.
- Apply for a grant: Operation HELP offers cash grants toward your electric bill, if eligible.
Summer’s highest energy use is still ahead and taking a few steps now can make a real difference in the months to come. Explore our tools, plan ahead and feel more confident heading into the season.
Explore more help for summer bills at pplelectric.com/toolkit.
Scammer called today wanted acct. # said third party bill on my acct. she said this is PPL
Good afternoon, William. Thank you for letting us know about this situation. We recommend contacting our customer service at 1-800-342-5775, Monday through Friday between 8am-5pm, so we can look into this for you. We also advise notifying local law enforcement about any potential scams, so they can investigate further.
This was a company we are getting solar from. Where do I get my tax id number from?
Good afternoon, Diane,
Thank you for reaching out. If you are in the process of installing solar panels, and there is no SS# or Tax ID# on file, you will need to provide it to us. Please call customer service to add it to your account at 1-800-342-5775 and ask for the Energy Education department. You may also communicate directly with our Renewable Energy team via email at EUSOLARPOWER@PPLWEB.COM. Thank you.
I thought my bill do the 22 of june
Good morning, Kerry. Your due date can be found on the bill in the upper right-hand corner. If you have a web profile you can also find that information on our website @ pplelectric.com. If you need further assistance, please contact our customer service at 800-342-5775. Thank you.
Where can I pay my PPL electric bill in Carlisle, PA?
Hello Diane! You can find a list of Authorized Payment Centers here: https://pplelectric.com/site/My-Account/Payment-Centers
I believe PPL is ripping me off I’ve been paying on this bill for over a year and my balance never goes down
Good morning, Margaret. If you have concerns about your bill, please contact one of our representatives in the billing department @ 800-342-5775. They will be more than happy to assist you. Thanks.