Reimbursement for ice and water

Reimbursement for ice and water

Customers who have been without power for 24 hours or more as a result of storms can now purchase ice and water from any local vendor and send us the receipts. If you send us your receipts, we’ll credit your account.

Each customer can purchase a maximum of three 10-pound bags of ice and three gallons of water per day.

Additional purchases will not be eligible for an account credit.

Please mail your receipts to:

PPL Electric Utilities

Attn: Ice and Water

827 Hausman Road

Allentown PA 18104

And don’t forget to include your account number.

Preparing for a minty fall

Preparing for a minty fall

We’re passionate about pollinators and the positive impact they have on our environment. Birds, bees, and butterflies are just a few of the pollinators that help sustain our ecosystem. And we’re committed to preserving and protecting them.

Since 2017, we have distributed more than 105,000 free trees through our Community Roots program to help preserve the environment by reducing greenhouse gases and promoting healthy waterways.

Now, we’re adapting our Community Roots efforts and focusing on giving these birds, bees, and butterflies a natural food source. A minty one, at that!

We’ll be providing free pollinator-friendly mountain mint, grown by Edge of the Woods Plant Nursery, at baseball games and farmers’ markets across our territory through the fall.

Visit pplelectric.com or follow us on social media for updates on our environmental programs and upcoming events near you.

Planting your own pollinators? Post a photo on Facebook, tag PPL Electric Utilities, and use the hashtag #MyPPLPollinatorPatch.

Thanks for joining us in our efforts towards a greener future!

Call 811 before you dig

Call 811 before you dig

Do you intend to plant trees, shrubs or flower beds in your yard or start up a backyard construction project in the near future? If so, be sure to call 811 before you start!  

Make the call, for your safety and the safety of others.   

Everyone should make the 811 call before any digging project. It costs you nothing, it’s simple and it doesn’t take much time. Plus, it may help prevent a serious injury and costly damages to underground utilities like power or water lines. 

Each year, there are about 6,000 reports of underground utilities being struck in Pennsylvania, according to the Pennsylvania Public Utility Commission. And every year, PPL receives reports of about 60 to 75 digging incidents in which the person doing the digging failed to call 811.  

What’s more, it’s the law. In Pennsylvania, you’re required to place an 811 call three business days before any digging that is done by power equipment like Bobcats, front-end loaders, power augers, rototillers, and aerators. We recommend that you place a call before any digging project, even if it’s with an old-fashioned shovel. 

Once you place the call, a crew will come out and use spray paint, flags or other identifiers to show areas where underground utilities exist. And if you notice a digging project going on in your neighborhood and are unsure whether an 811 call was placed in advance, make the call just to be sure.  

When you make an 811 call, please be prepared to provide the following information: 

  • County and municipality in which the planned dig is located. 
  • The street name and address. 
  • The nearest intersecting/cross street to the address. 
  • Details of the dig site, including the area of the property where excavation will occur and what kind of work is being done. 
  • When the project is scheduled to take place. 
  • The name of the company doing the work (if applicable). 

For more info about the Call Before You Dig law, visit pa811.org. And for more safety info, visit pplelectric.com/safety.

Lineworkers compete for a cause

Lineworkers compete for a cause

Keeping the lights on for everyone- in the heat and the cold, when it’s raining or snowing, or even on a blue sky day – is no easy task.

Working in the field requires agility, strength and focus, and commitment to safety above all else.

Earlier this summer, 10 of our lineworkers put their skills to the test in the 9th annual Lineman Rodeo, organized by the National Sisterhood United for Journeyman Linemen (NSUJL), in Hazleton. The two-day event raised money for the families of fallen or injured IBEW (International Brotherhood of Electrical Workers) lineworkers and other electric utility employees.

The PPL crew participated in several events that test their skills against colleagues from utilities, including Speed Climb, Hurtman Rescue, and others. Our linemen and their teams placed in six of the events.

Congratulations to all the competitors!

Safety is everyone’s responsibility, meow and furever

Safety is everyone’s responsibility, meow and furever

Safety is a core value for us at PPL. Because of that, we have many procedures in place to keep employees safe on the job. One particular safety procedure, referred to as “circle for safety,” requires that employees check the surroundings of their company vehicle before getting in and driving away.

Recently, one of our dedicated lineworkers, Joe Keeney Jr., prevented the loss of an animal’s life by circling his work vehicle for safety.

It all started with an unidentified noise…

Joe heard a strange sound coming from his vehicle and couldn’t figure out what it was. He saw nothing unsafe or unusual, but as he stepped back and paused, he heard the noise again. However, he was still unable to locate where the strange sound was coming from.

He enlisted the help of a coworker to see if there was something he missed. As the two examined the vehicle, they heard the noise again, but this time they identified the source.

As it turns out, Joe’s work truck had picked up a furry hitchhiker. A small kitten crawled underneath the truck and up onto the drive shaft to stay warm.

kitten in backyard

And boy was this kitten a cute one! For those wondering, Joe and his wife, Laura, adopted the kitten and named it Kilowatt.

We’re so proud of Joe for his questioning attitude, safety mindset, and vigilance, which ultimately saved Kilowatt’s life.