This tip appears in the July 2018 issue of Connect, our customer newsletter. We're reprinting it here because it's good safety advice. Q. My buddy is a do-it-yourselfer and never bothers to turn off the circuit breakers when he’s working on an electrical outlet. How...
Safety and Security
Six tips for a safe storm season
Shown above: The Bloomsburg Fair following Hurricane Agnes, June 1972. Hurricane season starts June 1 and continues into the fall. And while we might think of the warm tropics when we think of hurricanes, experience shows these storms can have a big, destructive...
Please don’t post on our poles
Thinking about promoting your yard sale, band concert, or campaign for township supervisor by posting signs on utility poles? Please don't. Posting signs or posters on utility poles is unsafe and, in many cases, illegal. Our line workers can be injured if their...
Don’t get tricked by utility impostors
At Halloween, we love to see princesses, vampires and superheroes ring the bell. But if fake utility workers come to your house, we want you to shut the door. Utility impostors are an evergreen-type scam that shows up now and again. Here’s how it works: Someone will...
Three common scams – and how to stop them
A friend of ours had an embarrassing experience with would-be scammers not long ago. Her parents, who were visiting her home, answered a phone call in which a scammer claiming to be PPL threatened to cut off her power immediately if she didn't pay. Her parents became...
On the air – and up in the air
As morning TV watchers might have noticed, we hosted -- and hoisted -- a special visitor at our Lancaster Service Center early in the morning of Monday, June 12. Drew Anderson, weatherman at WMPT Fox 43 in York, met with Regional Operations Director Dana Ferber for a...
A good sign for fire companies
Our good friends at Pennsylvania 811 do a great contest every year that benefits fire companies while promoting public safety. And it’s pretty simple. Fire companies are asked to post an 811 message on the marquee outside their fire hall, take a photograph of it and...
Nightlight Safety Alert
Note: This post was updated April 7 with additional information. We’ve learned about possible problems with nightlights that were distributed in energy efficiency kits and shared in schools. We are aware that some of these nightlights may get hot or smoke when plugged...
Downed wires: Knowing what to do can be a lifesaver
The first thing to do about any downed power line is to stay away from that wire and anything touching it.
The door-to-door dilemma
As part of our ongoing You Ask, We Answer campaign, we’re answering questions we frequently receive from customers. Here's one we hear quite a bit: Someone came to my door saying they could save me money on my electric bill. They wanted to talk to me about my energy...