Put your skills to the test with our Sweet Savings Stacker. Create matching rows of candy to clear them and unlock energy-saving tips you can use around your home. Ready to play?
Customer Service Week is a time to recognize the heart of our customer experience— our Customer Service Representatives (CSRs) and Associates (CSAs). So far this year, we have received over 7.4 million customer interactions across various channels. Of these...
The cold weather season is here. Colder temperatures can cause higher demand for electricity. We work year-round to maintain and improve our infrastructure, and we will be ready to serve our customers regardless of the conditions. We always encourage our customers...
What occurred? In June 2023, a third-party vendor notified PPL Electric Utilities that the vendor was impacted by a widespread breach of the MOVEit file transfer software that they and thousands of organizations use. Please know, the initial MOVEit software...
Meet Casey Rishel, a dedicated forester at PPL Electric Utilities, who ensures safe, reliable power by managing tree trimming and vegetation along power lines. Learn about his role and our commitment to both electric reliability and environmental stewardship in Lycoming County.
Do you ever have a random question about your electric bill, but don’t have the time or energy to call us and ask? You might be curious about something but never reach out because of the hustle and bustle of your daily schedule. So, you continue making your monthly payments but never truly understand the variation in your bill, or what we always refer to as “mutual assistance” during major storms.
We understand each household across our territory is unique. That's why we offer a range of options to help manage your bill and make it as affordable as possible, regardless of your income. We have options for all customers, whether you own or rent your home and...
When temperatures drop, many of us reach for electric blankets and heating pads to stay warm and soothe cold-weather aches. While these devices offer wonderful comfort, using them safely is crucial. According to the Electrical Safety Foundation International (ESFI),...
We work each day to provide our customers with the safest, most reliable power possible with investments meant to create a stronger, smarter and more resilient electric grid. We also clear vegetation near our power lines, replace and upgrade aging equipment and...
Discover essential safety tips for using space heaters this winter. Learn about selecting safe models, proper usage, and electrical safety to keep your space cozy and hazard-free.
We all want to find ways to save money and increase our home’s comfort. With a home energy audit, your selected contractor will provide a detailed report listing all the energy-saving upgrades that can help make your home more energy efficient. Let us help you check...
Central and eastern Pennsylvania are special places. We’ve felt that way for over 100 years because of our communities and the people who live here. And the holidays are an annual reminder of family and community, as we rally around each other with the hope of...
Powering our communities goes beyond delivering the safe and reliable electricity you depend on every day. We don’t just work in our communities; we also live and raise our families in cities and towns across our territory. Here are just a handful of events that...
