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Restoration Update

Latest updates on our storm response

We’re responding to outages caused by severe winds and rain

Storm Restoration Update: Crews Working Around the Clock Following One of the Most Significant Storms in Company History

Since the storm began, we have restored power to more than 130,000 customers, but significant work remains as crews continue repairing extensive damage and rebuilding portions of the electric system.

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Featured Posts

Stay prepared for severe summer storms

Stay prepared for severe summer storms

Jun 1, 2025 | ,

Summer storms bring more than just rain — they threaten your home with power outages from lightning, wind and flooding. Our enhanced power grid has reduced tree-related outages by 14% and total outage minutes by 22% compared to last year, but preparation remains crucial. This comprehensive guide provides essential steps to protect your family and home before and during severe weather events. Follow our expert checklist to stay safe when summer storms strike.

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Innovation to Improve Reliability

Innovation to Improve Reliability

Jan 3, 2022 |

When there’s a problem — or a fault — on a power line, it can cause power outages for our customers. But thanks to a game-changing new system, these problems impact fewer customers than ever. The new system, created by our own engineering teams and vendor partners, uses smart devices that interrupt faults remotely. They’re called “vacuum reclosers.”

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Innovation to Improve Reliability

Innovation to Improve Reliability

Jan 3, 2022 |

When there’s a problem — or a fault — on a power line, it can cause power outages for our customers. But thanks to a game-changing new system, these problems impact fewer customers than ever. The new system, created by our own engineering teams and vendor partners, uses smart devices that interrupt faults remotely. They’re called “vacuum reclosers.”

read more
Need help paying your bill? We have programs to help

Need help paying your bill? We have programs to help

Nov 29, 2021 |

As colder temps set in, we welcome winter hats and gloves, the first snowfall, and the holiday season with loved ones. However, for some of our friends and family members, the winter season brings concerns for increased energy use and, in turn, higher heating bills.

Help us spread the word about available programs and payment agreements. Each year, thousands of our customers receive help with their bills through these programs.

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Recycling plastic and making a difference

Recycling plastic and making a difference

Nov 19, 2021 |

We’re committed to preserving the environment in everything we do. Whether our employees are in the office or out in the field, we’re always thinking of innovative ways to reduce, reuse and recycle common materials.  

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End the call. End the scam.

End the call. End the scam.

Nov 15, 2021 |

As creative as scammers get, it’s important to be vigilant and remember that anyone can be targeted. If a scammer targets you, they may also target your neighbor. That’s why we must continue to raise awareness. Together, we can #StopScams.

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Energy costs are rising. Shop smart and save.

Energy costs are rising. Shop smart and save.

Nov 11, 2021 |

The prices of many energy supply sources are on the rise due to external market conditions, including overall inflation. Just like you’d shop around for the best price on everyday goods, it’s important to know that you can do the same with your electricity supply.  And now is a good time to shop for an electricity supplier as you may be able to avoid or minimize these cost increases.  

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Value for your dollar: Reliable service and more

Value for your dollar: Reliable service and more

Oct 29, 2021 |

We work every day to keep your electric bills as low as possible. But paying any bill — especially these days — isn’t fun. That’s why we want you to know what you get for your energy dollar. Let’s start with one of the most important aspects of our jobs: providing...

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