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Safety and Security

National Consumer Protection Week: How to spot and avoid utility scams

PPL Electric Utilities is joining this effort by sharing simple ways customers can avoid scams, report suspicious activity and protect their information.

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Smart sensors, smarter investments

Smart sensors, smarter investments

We're using technological innovation and data to reduce costs, improve safety, and keep the lights on for our customers.   This past winter we piloted dynamic line rating (DLR) technology on two of our transmission lines. When integrated successfully into operations,...

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5 Tips for Back to School Safety

5 Tips for Back to School Safety

Students are heading back to school in a few short weeks. And in some school districts, this is the first time students have hopped on a school bus or been in a physical classroom in almost 18 months! One thing is for sure - we can all use a refresher on...

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Introducing your new PPL bill

Introducing your new PPL bill

When you receive your PPL bill – or when you view it online – this month, you’ll notice it looks a little different.   We've made it easier than ever for you to view your balance, make payments and manage your energy use. You gave us feedback on the existing design...

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Stay cool and splash into energy savings

Stay cool and splash into energy savings

When the summer heat is at its highest, your energy bill can take quite a hit. One of the best ways to keep your energy costs down is to focus on the ways you use water. Water heating accounts for an average of 13% of a home’s energy costs. Tip 1: Reset With a Cold...

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Reimbursement for ice and water

Reimbursement for ice and water

Customers who have been without power for 24 hours or more as a result of storms can now purchase ice and water from any local vendor and send us the receipts. If you send us your receipts, we’ll credit your account. Each customer can purchase a maximum of three...

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Preparing for a minty fall

Preparing for a minty fall

We’re passionate about pollinators and the positive impact they have on our environment. Birds, bees, and butterflies are just a few of the pollinators that help sustain our ecosystem. And we’re committed to preserving and protecting them. Since 2017, we have...

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Call 811 before you dig

Call 811 before you dig

Do you intend to plant trees, shrubs or flower beds in your yard or start up a backyard construction project in the near future? If so, be sure to call 811 before you start!   Make the call, for your safety and the safety of others.    Everyone should make...

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Lineworkers compete for a cause

Lineworkers compete for a cause

Keeping the lights on for everyone- in the heat and the cold, when it's raining or snowing, or even on a blue sky day - is no easy task. Working in the field requires agility, strength and focus, and commitment to safety above all else. Earlier this summer, 10 of our...

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