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Understanding your bill

We understand that your electric bill is a primary part of your monthly expenses and it’s important to us to deliver safe, reliable electricity to your home at a fair price. Let’s clear up some common misconceptions about your PPL Electric bill.

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Reliable service through innovation & invention

Reliable service through innovation & invention

Reliability means you can be confident that when you flip the switch, your lights will come on. It means that if a storm knocks out your power, our smart grid will react to limit the size of the affected area and reroute power to get your lights back on quickly while...

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Not all heroes wear capes; some wear PPE

Not all heroes wear capes; some wear PPE

Mike Bezick’s day-to-day routine as a journeyman, doesn’t normally include helping a stranded customer. But one cold day this winter, that’s exactly what he did. As Mike drove back to our Lehigh Service Center during a fresh snowstorm, he discovered a vehicle that...

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Smart innovation for more reliable service

Smart innovation for more reliable service

We're committed to investing in innovative solutions to deliver safe, reliable and affordable energy services to our customers. Here’s the latest example: We began piloting Dynamic Line Rating technology to get real-time information on conditions that affect...

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Track down air leaks to save energy and money

Track down air leaks to save energy and money

Whether it’s an old farmhouse or brand-new construction, your house can develop air leaks over time. That allows heat to escape, which increases your electric bill. In fact, most existing homes have so many air leaks that it’s like having a window open at all times....

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Save energy at home

Save energy at home

It’s been a whole year since the pandemic shifted our daily activities, interactions, and the way we work and attend school. We have some tried-and-true tips that will help you save energy and money no matter how much longer we’re all staying safe at home.  In the...

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The dangers of drifting balloons

The dangers of drifting balloons

In-person gatherings may be limited again this year, but that doesn’t mean we’re skipping celebrations altogether. Despite the pandemic, birthdays, graduations, weddings and holidays are still taking place – and balloons are still a preferred way to mark the...

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Lend a hand to a neighbor in need

Lend a hand to a neighbor in need

We’re kicking off our annual Operation HELP campaign with hopes of helping more eligible families than ever before. Operation HELP offers grants to customers struggling with their energy bills. And after a year like 2020, they can really use our support. Every year,...

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