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Reliability

Investing in reliability: how we’re keeping the lights on for you

So far this year, our customers have experienced 510,000 fewer interruptions compared to the same period in 2024. That’s not just a number, it’s hundreds of thousands of evenings uninterrupted, workdays powered through and family moments kept bright.

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Drones assisting in power line inspections

Drones assisting in power line inspections

Monitoring tens of thousands of miles of power lines is important to keeping the lights on, and PPL Electric Utilities is increasing its use of drones to make that process more effective and efficient. We recently began using drones to patrol the lower-voltage...

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An innovative idea leads to more reliable service

An innovative idea leads to more reliable service

We’ve never been afraid to experiment with new technology or implement innovative ideas if it means more reliable service for our customers. So as soon as battery technology became more advanced, our engineers were excited to launch a program within the PPL territory,...

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We’re here for you. A message from PPL.

We’re here for you. A message from PPL.

Delivering safe reliable power to our customers is our top priority. But our commitment to customers goes far beyond keeping your lights on. As 2020 dawned, no one could have imagined the difficulties we now face because of the COVID-19 pandemic. The crisis is far...

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Tidying tips: 5 ways to save while you clean

Tidying tips: 5 ways to save while you clean

While you're spending most of your spare time outdoors enjoying the summer sun, you could be wasting electricity inside the house. Routine cleaning does more than leave your home looking great. It can also help you save money every month. Whether you’re dusting or...

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Electrical safety during a flood

Electrical safety during a flood

Most of us don’t like to think that we could be affected by something like a house fire or a flood, but the numbers say otherwise. According to the Department of Homeland Security, floods are the most common natural disaster in the U.S. Electricity and water can be a...

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5 Ways to Save on Energy Outdoors

5 Ways to Save on Energy Outdoors

Warm summer days are here! Whether you're lounging outside or catching up on home projects, these five tips will help you save energy — so you can put more money toward that beach trip and less toward your electricity bill. Plant a shade tree. Go green — literally. In...

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Don’t go digging for trouble

Don’t go digging for trouble

Installing a fence or mailbox post? Building an addition? Starting a big landscaping project? There’s one thing you always need to do before you or your contractor start digging. Call 8-1-1 for the Pennsylvania One Call System to help prevent contact with underground...

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Transmission: Investing for Tomorrow

Transmission: Investing for Tomorrow

The world is changing fast and the electric power grid is no exception. For the longest time, power flowed just one way: from the power plants, across transmission lines, to substations and finally through distribution lines to homes and businesses. Now, with more...

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Personalized Service for Business Customers

Personalized Service for Business Customers

We deliver electricity to a wide range of residential and business customers throughout Pennsylvania. However, our large power customers, such as national and industrial accounts, have unique questions and issues that require personalized support. That’s why we have...

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Exploring Pollinator Plots

Exploring Pollinator Plots

At PPL Electric Utilities, we see a great opportunity to help provide pollinator-friendly habitats in the communities we serve. It’s why we’ve been doing research to develop a cost-effective seed mix of native, pollinator plants that we may be able to plant when we...

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Summer Safety

Summer Safety

We’re all getting used to a new normal with public health and safety on everyone’s minds. In some respects, we must be even more vigilant about safety these days. As businesses re-open and schools are dismissing, we wanted to share a few tips to help you enjoy summer...

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Hurricane season: We’re ready. Are you?

Hurricane season: We’re ready. Are you?

Looks like 2020 is at it again. Weather scientists are predicting a more active than normal hurricane season this year. Even though we’re working a bit differently these days, we’ll be ready if any of those storms affect central and eastern Pennsylvania. We want you...

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