When it comes to responding to emergencies and keeping the public safe, police, firefighters, and ambulance personnel are critical.

And we want to make sure they’re safe while protecting the public, particularly when they are working around overhead and underground power lines and other electrical equipment.

We’re hoping a new program will do just that. We recently introduced our new electrical safety presentation designed specifically for 911 centers and emergency management agencies.

The response was impressive. Representatives from 23 of the 29 counties we serve joined the free, one-hour Zoom presentation we offered in early May. In all, 86 people were on the call to learn valuable safety lessons.

“It’s always beneficial for our 911 dispatch staff to be involved in this type of training,” said Daniel S. Bellesfield, Lehigh County’s 911 Operations Coordinator. “While we are not physically on scene, being trained and familiar with equipment and terminology will help to expedite responses to emergencies.”

Representatives from PPL’s Public Safety, Emergency Preparedness, Operations and Regional Affairs groups shared valuable information and tips.

“We admire all of the work our first responders do, and we appreciate the willingness of 911 centers and emergency management agencies to join us to learn about what they have to keep in mind when they’re directing first responders at emergency scenes,” said Mark Santayana, public safety manager at PPL Electric Utilities. “And for those who are well versed in these safety measures, this program helps reinforce their importance.”

First responders: Check out additional resources and information specifically for you, as well as an online electrical safety certification course here: ppl.e-smartresponders.com.