We’ve never been afraid to experiment with new technology or implement innovative ideas if it means more reliable service for our customers. So as soon as battery technology became more advanced, our engineers were excited to launch a program within the PPL territory,...
Ever see a line of silver towers in a rural field? Or, maybe steel poles lining the road? Those are transmission lines, and you likely don’t give them much thought as you pass by in your car. But those transmission lines are crucial to most everything you do at home...
You’ve heard about PPL Electric Utilities using drones to patrol power lines. Here’s the story of an employee who uses drones to win prizes. Customer Experience Specialist Susie Smith recently competed in the MultiGP International Open, a drone racing event in Muncie,...
Drones are more than just an innovative way to patrol and review electric delivery lines. They can be an innovative tool to help string them, too. At least twice in recent weeks, our employees have turned to the unmanned aerial vehicles as a way to help with...
Updated at 11 a.m. Friday (3/2): Today’s nor’easter with its high winds is causing a lot of damage throughout our service area, and more bad weather is to come. There are many individual repair locations, so some outages may be prolonged. We urge customers to prepare...
What does reliable electric service mean to you? If you own a business, it means that your computers, machinery, or cash registers can always be counted on to work when things are busiest. At home, it means your personal space can always be relied on to be well-lit...
Check out the video in our post that shows how automated restoration works.